Servicing the car in India

I bought this car 15 months back for the cost of around Rs 26 lakhs. I live in Coimbatore, South India. I had a technical problem once and they took time for correccting the fault 3 to 4 days.

Now my car met a very small accident. During a drive in Avinashi Road,  a van hit my car back side. Due to this, back side pumper got damaged. I have given my car for pumper replacement. It is almost  10 days over. So far they have not corrected. When contacted the people at Coimbatore says the pumper has to come from South Korea. Just because of this pumper replacement, I have to wait for 15 days time.

My question is, if there is going to be major fault, how many days I have to wait, since the parts has to come from South Korea. I am really fed up with this car.  

     J S D Anbalagan,