Poor service and high after sales..Money making approach

AFTER SALES/SERVICE IS POOR

Lack of knowledge of service staff at dealer's service center , misleading staff and disappointing when you are out of warranty.

Regular issues especially in electric/electronic part and things like engine sound, wiper issues etc...

They/their dealers mislead on all issues and have intention of replacing the high value part rather then repair or replacing the part with a issue.

I recently had a nightmare and even I involved Ford but found that ford is also helpless in front of dealers and always protect them.

I am holding 3 Ford cars and now I don`t recommend any one to buy ford. Before connecting with ford in 2010, many of my colleagues told me not to go with ford due to service issues but I got trapped and now I am realizing after 8 years that I made a biggest mistake of my life as Ford india is biased towards justifying their mistake and fully spoiling their own tagline " kuch alag se family wali feeling".

Good Fuel Economy , Stylish , ComfortablePoor performance especially nose for engine, poor service , bad experience with dealers