Customer Care is very poor

My experiance I have a bitter experiance from Daiwik Fiat the distributor at Malappuram, Kerala. On January 2015 they delivered me a new car. Within a month I came to know that they have delivered me a crashed car after repairing and repainting. Then I send  a legal notice to the Fiat company and Distributor.There after the Manager at Daiwik Fiat called me and promised to replace the car, but till this date they have not replaced. Finally they have agreed to replace the car within 24th of April. Other wise I am going to fight legally.

I am grately disappointed that the Fiat company authorities has not responted to my complaint. Companie's customer relationship is very poor. I thing the company authorities are not bothered about the customers satisfaction. I am mentally disappointed in the behaviour of the company.

So my advice is not to buy any Fiat vehicle or atleast not to buy from Daiwik Fiat. Daiwik Fiat is a fraud.