funny but true.

The Volkswagen group has kept me waiting for more than 5 months for my booked vehicle and are billing me Rs 2,26,564 as additional waiting charge! This is not a joke. That is the only common sense rationalization I have for my experience with Volkswagen. The dealer in Kerala has very poor business ethics. We received misleading information from them. It is purely a waste of time dealing with them.  All I got from them is irresponsible attitude and failure in commitment. I launched a complaint with VW last week.  I was asked to expect further communication. I am still expecting THAT Communication. I hope I don’t have to wait for another 5 months for their communication. I would recommend this vehicle and dealer only if you have an attorney and record all your communications with them; telephone or face to face. You should expect the change in the information they provide time to time.

Truly professional @ the time of booking. Promised the vehicle to be delivered within 1 month.5 months .. no clue of any vehicle. but they sent me a revised invoice