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    Toyota Innova Crysta [2016-2020] User Reviews

    Looking for Toyota Innova Crysta [2016-2020]? Here are the reviews and ratings by Innova Crysta [2016-2020] owners from across the country.

    Innova Crysta [2016-2020] Image

    4.5/5

    368 Ratings

    5 star

    70%

    4 star

    20%

    3 star

    5%

    2 star

    2%

    1 star

    3%

    Version
    All Versions
    ₹ 13,70,839
    Last recorded price

    Categories (out of 5 5)

    • 4.6Exterior
    • 4.7Comfort
    • 4.5Performance
    • 4.0Fuel Economy
    • 4.2Value for Money

    All Toyota Innova Crysta [2016-2020] Reviews

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    • A Luxury Car for Drive.... Not in Appearance!

      Exterior Owning the top end model which has LED lamp that doesn’t function as a daytime LED. Which is common to find on a 5 lakh car and motor bikes now a days. Worried to find those daytime LED on the Liwa and fortuner, that doesn’t function on a 27 Lakh Crysta?? No LED tail or break lamps?

      Interior (Features, Space & Comfort) The interior is designed well with lots of Features, but in some areas there is feel of poor plastic which is common in Toyota. Crysta has a A+ on space and comfort zone.

      Engine Performance, Fuel Economy and Gearbox Everything Perfect other than fuel economy.

      Ride Quality & Handling Best in the class.

      Final Words Perfect car for a long ride. Not the show stoppers for the value. While cheap cars have a better approach and appearance on the road.

      Areas of improvement Daytime LED and LED tail/break Lampcan give a rich look, especially on a top end models.

      Interior space, Drive quality and comfortNothing specially other than the car exterior appearance.
      Read More
      3 years ago | Akbar Ali
    • Worst car

      Tyre alignment problem. I have to get new tyres in my car in just 13000 km. Fornt disc brake pads are also amajor problem in this car. Parts of this car are too expensive. Old innova is much better then this crysta. I never suggest anyone to buy this car. Service is too expensive, labour charge they charged are too high.

      NANA
      Read More
      3 years ago | Gaurav Bansal
    • Brajesh Dubey

      Regarding Toyota Innova Crysta BR01CZ/XXXX Unsatisfactory Service Quality. Dear sir, I bought the Toyota Innova crysta car with registration no. BR01CZ/XXXX from Buddha Motors Patna last year. The problems like mileage, smelling, AC gas etc. starts just after that. People travelling with the car complaint always about vomiting, nausea. After complaining to service centre about the same they did not responded. Afyer 6 to 7 month this problem resolved itself.I am writing this letter to complain about the poor service quality provided by your company. Many times when i went for servicing of innova crysta, result was unsatisfactory. I also bought footrest accessory which costs 10k from buddha motor,which used to cracks at speed breaker,complaint so many times but the problem remained same, at last i thrown them out. Recently there was a rim problem in my car, the service providers took the car for 15 days and charged 20k rupees but that problem is still there. They cahrged for Full body touch up service but did not done that properly, looks quite odd. Body sound, gate sound problem never solved.Also For Wheel allignment problem they took the car for 10 days but the problem not resolved. Ground clearance is okay but mudflap is placed so down due to which at speed breakers it creats sound which is very irritating. This problem also remain unresolved. Still there is a rim problem and three tyre defect problem and complaining about the same from last six months, but your customer service provider is not responding. Vehicle is running without stepny due to which i am unable to drive it for longer distances and this is all happenning due to your unskilled mechanics and irresponsible behaviour of your employees. I bought this car on EMI of 32k per month, but so many times its there for servicing for 10-15 days at service centre. I am paying 32k as EMI without even utilizing it. So who will be responsible for this? This car becomes a headache for me. If you will ask me for feedback I will never ever suggest to buy this car to anyone. I am very unhappy and mentally & economically harrased after purchasing this car. I am fed up about this poor service quality. Kindly resolve these problems.

      Thanks & Regards,

      Sushma Devi W/o-Brajesh Kumar Dubey Rajpur, Raghunathpur, Siwan,

      Bihar M-09801XXXXXX

      NANA
      Read More
      3 years ago | Brajesh Dubey
    • Innova crista
      It is perfect for family .Fully comfortable no car before Innova crista it is a fully faired vechile .excellent break system we can control easily no string shaking .it is moeny value vechile extra comfort than old Innova .but fuel economy is poor. Low maintenance . High light full focus inner bike lampes makes the vechile full colourfull
      Read More
      3 years ago | Prem Kumar reddy
    • Gain the trust of customers....

      I purchased new car in bangalore KA 03 AE 0717 on Jan 2017. Clutch of the car is not worthy for Innova crysta. Till now I have visited 4 toyota service centers, but no one could sort out the clutch issue. They just do the lubrication and give back. I personaly suggest not to go for Innova Crysta.

      NANA
      Read More
      3 years ago | Naresh N
    • SUPERB CAR !!!
      Its a very good car ... i have a innova 2.5G it is very very comfortable and it gives a good performance . i have crossed 280000 kilometers in my innova and till now it doesn't have any problem . Really its a very nice car . Go for it without any hesitation . Now I'm thinking of to upgrade form innova to innova crysta (touring sport ). " Its a paisa wasool car "
      Read More
      3 years ago | Rishabh
    • My new innova crysta vx 8str diesel
      This is a very nice and comfortable car I like this car this is my dream car I like this car very much and appreciate the Toyota company to make a very luxirious car and it's performance is better than the older innova I have my new innova crysta vx 8 str diesel model and it is the number 1 MPV in India. Thank You !!!!!
      Read More
      3 years ago | Anay shah
    • Crysta- service coast
      4. service cost was said to be 3500rs. But now they are charging 7500-8000rs which is almost the double. Service every 5000 km is very time consuming compared to other company cars. Actually theres nothing done in 5000km service, its just periodic checking which includes nothing which toyota says is necessary.We prefer toyota crysta as the service is affordable but it totals to around Rs.10000 per 10000km.
      Read More
      3 years ago | Dr.Sanu
    • Poor fuel , poor gear box and faulty fuel indicator
      Brought the car from shinrai toyota worli, almost 9 months back, drove 10600 klm, biggest problem iam facing is the gear box from the day I brought the day, already complained four times , every time I go they give excuses, till date issue is not solved, another problem is the fuel it's very bad in city 10 and highway 13 , another problem is the fuel indicator , reserved light comes on much before, then after driving for around 50 to 60 klm it's goes off , then again it comes up so never comes to know how is the fuel left in the car. All complaint is not solved yet gives all kind of explanation and very poor in service. Brought 2.4 GX model
      Read More
      3 years ago | Velina fernandes
    • perfect car in this segment and competitors
      One month ago I bought my innova crysta 2.4 vx variant from ranchi and I have driven it about 1500 km it is very good in comfort and features but some features are not like rain sensing wiper , cruise control in vx model , and fair milege but It's ok for this type of big beast and it's exterior is also good and tail lams are also good and it also has automatic headlamps and the cooled glove box and two dashboards and automatic climate control . So I suggest peoples to buy this car in his competitors like tata hexa and mahindra xuv 500 and Hyundai Tucson
      Read More
      3 years ago | Anuj kumar tripathi
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