Tata Zest User Reviews

Exterior New Styling, very good Looks.

Interior (Features, Space & Comfort) All within reach, spacious enough for three well built adults in the rear, pleasure to drive.

Engine Performance, Fuel Economy and Gearbox Responsive engine, when you switch modes on the fly. shift to the sport mode and you feel the power rush underneath.

Ride Quality & Handling Excellent.

Final Words Anyone thinking of a Compact Sedan, should take a drive and then finalise.

Areas of improvement There is always room for improvement, a technician would have found some, could not find any.

The overall experience was good, though this a new product launch, the staff was very courteous and eager to assist you. Have visited other brand showrooms with new product lauches, where the staff is arrogance personified, nobody willing to answer. Tata Motors (concorde) have done a wonerful job, to train the staff to be helpful. Am going to buy this Car very soon.

Exterior Looks jazzy and young. Specially the Daytime running lights and LED tail lamps gives it a luxury look. Resembles standard Tata signature from the front but completely new from the back.

Interior (Features, Space & Comfort) Seats are very comfortable and as its from Tata its very spacious. There are many first and best in class features specially the touch screen and voice recognition based infotainment system of 8 speakers surround sound effect. Voice recognition is very effective even for normal Indian accent. The cabin is completely insulated from noise and you feel completely cut-off from outside.

Engine Performance, Fuel Economy and Gearbox Engine is very quite specially from inside because of best insulated cabin. The power and pickup is great because of the turbocharged engine. Infact, it can compete with cars of higher segment in engine performance. Fuel economy is not that good. Its giving me just 12.5 km/l with full AC on, in city and traffic jam conditions. On highway with AC, it gave me 15 km/l. Fuel economy increases in Eco mode of the engine which works with reduced power and pickup.

Ride Quality & Handling Very smooth and comfortable ride quality and easy handling.

Final Words Its an excellent car with features beating the cars of even the higher segment of Honda City / Hyundai Verna. Its power and pickup are better than all competitors including DZire, Amaze and Xcent. Its space and comfort is also better than all competitors. And its price is lesser than all competitors, even lesser than some premium hatchbacks like I20 Elite. I don't think any logical person will find a better car than Zest. Only if you go by the brand name perceptions, you should buy any other car. Otherwise, this is the best car.

Areas of improvement Tata's engineers should research and find out. I could not do that.

So I booked this Decent looking car made by a pathetically cheat company called Tata in the month of October 2014 from Fortune Cars Pvt. Ltd., Wagle Estate, Thane West Mumbai , which is the first car for the family and gift for my parents (I am sure everyone would understand the emotions attached to it unlike this cheat company). I took the delivery of it on 5th December 2014 and from that very moment I was convinced somewhere in my mind that I have made the biggest mistake by buying this car. Let me just summaries the issues in pointers for people to read and if at all some Tata motors official is reading it and is bothered about its customers even a bit.

At the time of delivery itself the car would not start as the battery was down and it had to be jump started to be delivered to me. What an amazing start!!! What a confidence booster!!

All went well till last month when my car met with an unfortunate accident. That’s where the best time with the so called beast starts. I go to Fortune Cars Pvt. Ltd., Wagle Estate, Thane West Mumbai for repairs and that is where I realised that my insurance claim cannot be processed because I still do not have my RC book after over 8 months of registration (Technically it’s the dealerships responsibility to make sure I get it as they even charge for it). So I am made to run around to get some information from the RTO and in the mean while I posted my grievance here on the official Tata Zest Facebook page about the same on 20th July 2015. I was promptly called by the Tata Motors representative and after understanding my problem, they shared the number of Mr. Vinod Gawai (Mobile Number - 9822XXXXXX). I contacted him and explained him with my problem and he assured to get back to me next day morning. But all he did was made someone call from Fortune Cars Pvt. Ltd., Wagle Estate, Thane West Mumbai who just told me that they cannot do anything and I only have to run behind RTO to make sure my insurance claim gets approved. Since that day Mr. Vinod Gawai has "BLOCKED" my number. So I put a post again here on 24 July for the same, and I was not at all surprised that I did not hear anything from Tata Motors. Finally after take leave at work and going through lot of mental harassment and torture I got my car repaired but obviously how can it be perfect when you are dealing with Tata Motors. The Bonnet and the Bumper which were replaced were not fitted properly!!!

The next incident happened on 8th August 2015, when me and my wife decided to have short weekend trip to Mahabaleshwar to relax from routine work life, but looks like Tata Motors does not like its customers having peaceful time. I was on Lonavala ghat where suddenly the wiper stopped working. Somehow I managed to drive till the nearest local garage in heavy rains, where the mechanic told me that the wiper motor has stopped working and needs to be replaced. I mean how an 8 months old brand new car can have such pathetic spare parts!! I somehow managed to drive down till Concorde Motors Pune, near Balewadi Stadium as driving back to Mumbai without wipers was impossible. After checking the problem Concorde motor informed me that the part will need to be changed, to which I agreed. As expected, the part was not available in their workshop, so they checked if it can be made available from any of the Tata Motors authorised workshops in Pune and again as expected I was told that it is not available in entire Pune!!! Calling for the part from company will take at least 3 days’ time and I would have to leave the car in Pune for that much time, so I called Fortune Motors, Thane to check if they can give me any other solution. They checked on their systems if the part is available in Pune, and to my surprise or rather shock, they informed me that it is available at Pandit Auto, Bhosari. I immediately called up Pandit Auto to confirm the availability and left from Concorde ignoring the fact that they had fooled me and cheated me about the availability of spare parts. After reaching Pandit Auto and running behind people there to get work started, Mr. Anil told me that the work cannot happen on the same day as there is no one available to "OPEN JOB CARD IN THE SYSTEM AS EVERY ONE IS BUSY IN DELIVERY (Can I say in cheating new customers)". After fighting with him and pleading him for an hour finally someone agreed to make a Job Card and the inspection started. There came the new problem!! The engine of my car would not turn off even after turning off ignition and removing the key!! Reason behind that was, Concorde motors messed up the wiring while checking for the wiper issue!! After spending nearly 5 hours at workshops for wiper issue finally the car was back to normal and luckily it did not further ruin the already ruined weekend trip!!!!

If you thought I was done, then apologies, but Tata Motors is still not satisfied in spite of torturing so much!!

I gave my car at Fortune Cars Pvt. Ltd., Wagle Estate, and Thane West Mumbai today on 11 August 2015 for second scheduled service. I had an issue with the Bluetooth connectivity that every time after couple of calls, there will be weird disturbance whenever an incoming or outgoing call is made. The service centre personal reported the same to the engineers from Harman, who is the vendor for music system. As I knew they would not agree to the problem till the time they see it for them self, I sent them a video of the problem to which I was told that "iPhone 6 is NOT COMPATIBLE WITH THIS SYSTEM!!!!" Are you serious!!! Are you out of your mind!!! One of the most latest and most used and the best phone available in the market is not compatible with your system!!!! Why the hell do you even have this system then!!!! Why the hell do you market it as one of the best feature in the car!

Exterior Beautiful car with lots of kick in it. Didn't found it like a Tata product initially,must say Tata motors did a lovely job. It looks masculine, have better ground clearance.

Interior (Features, Space & Comfort) Awesome is the word which justify the interiors. Music System, Steering Controls, Bluetooth system for audio streaming and phone, sporty steering, each detail was looked into and brought to its best by Tata Motors.

Engine Performance, Fuel Economy and Gearbox Engine performace is good though in first gear you will feel the heavy weight of the car which is restricting its pick-up at slower speeds but once you rev it up it cruises like a completer luxury sedan.

Ride Quality & Handling Ride quality is the area where it scores very high as compared to Amaze and Xcent, I took drive of every competition car but I must say Tata Zest scores very high here.

Final Words Lovely product from Tata Motors which will bring back the fortunes to this group in Indian passenger car segment.

Areas of improvement Though not have any area to mention as of now but After sale service is the area where I would like to see as to how they perform in future.

I purchased this car after reading all new commitments TATA was making to work on changing their impression in Corporate and Individual Car buyers. Heard TATA has launched a complete new generation car at a very affordable price. It has also hired a new team across India to provide a new definition to the work Customer Service.

I placed my faith on their confidence and went ahead & booked the car by changing my mind in the last min from other options that i was considering earlier.

After lot of hassles with the dealer i finally got delivery of my car in Dec'14. To my surprise i was given car with only 1/2 ltr of petrol in tank during delivery. I realised it when i reached National Highway with my family after driving 5 kms and got stuck in the middle of road in night 8PM. After 2-3  hr of personalordeal I finally reached home somehow as the delaer expressed a sorry figure and said he wont be able to help at this time.

Next day i felt some performance issue with the car so took the car to workshop. Came to know that 2 out of 4 sparkplugs in the car were faulty which were replaced. a Week later i came to know there was an issue with the car sensor and door lock which was again repaired.

Right from first week i kept pointing out that the car's mileage is very poor (around 9.5 in city drive). Even after 3 more separate visit to workshop on same issue the problem remained to be same. I even met some more ZEST owners in TATA's Maha Service Campaigns last month, who too were suffering due to mileage (around10-12 customers).

Nd inspite of repeated check up's by the Workshop their engineer are not able to find the root cause and have given me a sorry figure for an excuse.

TATA inspite of their various claims and promises have yet again failed to deliver a good car to the customers. Doubt it would do any better if launched in commercial either. Here is a sign of yet another ventuer of TATA which has only left customer like us crying for spending a fortune.

Sanal Manshiva

9716XXXXXX

Exterior Looks is decent and modern. gives suv like feeling. Rear view is excellent with led light. 18 spokes alloy wheel gives sporty look in lower trim better than top end alloy wheel. i specially liked the projector headlamp which  gives uniform light. Looks will allure modern buyers.

Interior (Features, Space & Comfort) Quite spacious. Easily accomodate 3 adults without squeeze.central console looks fabulous.seats are comfortable. Audio system from harman is of top notch. Since I m petrol head. I liked the revotron engine.

Engine Performance, Fuel Economy and Gearbox Engine is so smooth.got an average of 15km with ac on. Although driven 500km only. Ac is fantastic. Done its job well.gear is smooth.

Ride Quality & Handling Ride quality is excellent. Cleared every potholes due to high ground clearance. Handles well.

Final Words Great vfm compact sedan for young ones who wants to switch from hatchbacks.

Areas of improvement Height adjustable driver seatand rear parking sensors should be kept standard .at leat space for 4 bottle holders should be provided.

Exterior Nice styling eyecatching design , amazing ground clearance of 175mm.

Interior (Features, Space & Comfort) Feels upmarket , the quality is great has good cabin space and also ample rear leg room on top of that it has 390 ltrs of boot space which is really convenient.

Engine Performance, Fuel Economy and Gearbox Performance of the engine is truely mind blowing its smooth , very low turbo lag feels great n the transmission is very smooth n very for convenient for driving in the city. fuel economy is great inspite of heavy body weight it competes with its rivals in the segment.

Ride Quality & Handling The best ride quality in theis segment its very stirdy n power delivery between the wheels is great n feels good to drive. Handling is awesome its very smooth n takes on the corners with ease.

Final Words Truely amazing make from TATA Motors Zest is the Best compact sedan..

Areas of improvement So far no improvements required.

Exterior Good design and you find door and other material having high quality compair to other, average height of car is more compair to other which provide better visibility for driving.

Interior (Features, Space & Comfort) Good quality interior with harmon music system with provide better music experience.

Engine Performance, Fuel Economy and Gearbox 3 mode satiesfied all driving condition .i have got 22 km/l average on highway with eco mode with 70-80 km/hr speed.

Ride Quality & Handling Good comfort , and handling even you feel better control on steering also provide good space.

Final Words All over exellent experience with zest compair toother sedan vehicle

Areas of improvement Till not mind any

Ride Quality & Handling Good comfort , and handling even you feel better control on steering also provide good space.

Final Words All over exellent experience with zest compair toother sedan vehicle

Areas of improvement Till not mind any.

Exterior Tata has done great things to promote this car in bright light. It has done best work in designing interior and exterior and for driving comfort.

By looking at exterior, It is difficult to judge that this is from Tata or from some other expensive brands. Specially from back side, It looks very cute.

Interior (Features, Space & Comfort) Ride & Handling are too class. 200-300 kms in a day can be driven without any discomfort. Seating is very comfortable. Back side seats are very wide and leg room is very large. 

Infotainment system is stylist in look and best in performance with JBL speaker. It can give you feeling of High end Luxury car.

They have given so much features in Only Second variant like ABS, Immobiliser, EPS, Turn Indicators on ORVMs, Electronically Operated ORVMs, Alloy wheels.

Engine Performance, Fuel Economy and Gearbox Engine is performing greatly. Specially in Sport mode, You can feel Higher Torque and Power.

On mileage part too, Tata has done good work. I am getting mileage of 14-15 km/L in city mode in city and 20-22km/L in Eco mode on Highway. Gearbox is Very Smooth to operate.

Final Words This is great car to have in low budget. When you compare other cars like Honda Amaze Hyundai Xcent, You will understand that Tata is giving so much features inbuilt. Hopefully, They will improve their brand image through Good Customer Service. It is good Sub-4 Meter Indian Sedan. Other than brand image of TATA, Everything is good for this car.

Areas of improvement Customer service has been improved a lot. But to compete with Honda and Hyundai It needs to raise a bar for their customers.