Ssangyong Rexton User Reviews

Exterior Its attractive but a bit requires to be a bit more aerodynamic.

Interior (Features, Space & Comfort) Excellent space for 7 to 8 people, Good sound proofing but engine noice inside the cabin is well heard than from outside; Seat arrangement is excellent in first and second row, however, 3rd row suitable for children but well acceptable for a good SUV; Music system has good pairing with mobile and bluetooth compatibility; Map of India provides good navigation, however, requires more frequent updates to keep pace with frequent changes in roads; also, maps do not provide information on diversions or one way road possibly because Gov of India does not extend satellite support. Climate control is very effective and comfortable, you travel continuously for 6 to 8 hours under external extreme climate yet you comes out as fresh as you started. Internal lights across all the rows are suitable enough. Headlights are appropriate in all conditions. 

Engine Performance, Fuel Economy and Gearbox Smooth, Powerfull and silent compared to other SUVs (Even Fortuner/Pajero Sports), however, engine noice is audible inside at low speed /when rev which needs to be taken care by Mahndra. There is some Initial turbo lag, however, once you have reached above 1800 rpm, you can easily cruze above 100 km/hour effortlessly. Despite initial turbo lags ( almost similar to other SUVs of the sigment), you can beat the trafic when signal gets Green from Red. 

Ride Quality & Handling City or highway drive is very cool, very comfortable and effortless which may posibly disaapoint driving enthusiast. To be very frank, I dont feel driving even in highly congested city traffic. I have drove upto 160 km/ hour speed just to see performance of the vehicle and have found it very stable, good control & good steering response. However, I dont recommend any one to risk with such high speed on Indian roads. Suspension is a bit soft for hard offroading, but I think this gives us advantages for those who use more than 80% times of city or highway driving. I agree, there is a bit body roll at low speed on unpaved or uneven road. However, soft suspension gives much confortable ride in city or on highways compared to Fortuner / Pajero Sports.

Final Words This is very potential and commendable SUV. I am very statisfied with this SUV as well as the after sales service of Mahindra ( Infinity Auto in Mumbai). I have completed 10,000 kms and have also done first service at Infinity Auto (Chuna Bhatti, Mumbai). The, First service cost me about Rs. 5500/- for consumables, labour & pick up/ drop was free. I have already drove about 600 kms after first service and have found preformance better and engine more smooth.

I recommend Mahindra to stop comparing Rexton W RX 7 (Auto) with Fortuner AT, instead, they should compare with Prado.

I recommend this Rexton AT to all those who have more than 80% of city or highway drive and balnce as offroad. I love this SUV.

About rating of this vehicle, I asked my family and friends and pleased to rate this 4 Star.

Areas of improvement Initial turbo lag ( Its almost similar to Fortuner or Pajero Sports), however, Mahindra should ty to improve this further. Engine noice inside cabin to be taken care of.

Power, City and Highway Driving, Space, Gadgets, After sales serviceInitial turbo lag and little body roll on unpaved at low speed

I have been using your car Rexton Sanyong RX7,make Oct'2012 since almost one year now. The SUV variant car was being used by my family, however, on 28.3.2014, when I was returning with my three year old daughter, the car broke down in the middle of the road at midnight. Despite all efforts, the car just did not start. I along with my family was stranded on the road at about 12 mid night. The car was picked up by the Mahindra Service Station people and was sent to the Mahindra Workshop , Rama Road, Moti Nagar, Delhi on that night itself. Since that night I have been constantly trying to contact the workshop people at Rama Road, Moti Nagar, however each time I was told to contact after two days as some parts were being replaced. There has been no revert from the side of the workshop. After every 2-3 days I on my own  have to ascertain the status of the car, however, to my utter disappointment, there is absolutely zero correspondence. Never expected that a customer would have to suffer so much at the whims and fancies at the hands of a reputed company .Needless to say, the car had costed us in lakhs, I am surprised at the behavior meted out by the workshop people. Its almost one month and theres no clue as to what has happened to the vehicle. Apart from the inconvenience we are facing due to non availability of a car, theres additional burden of ascertaining the status of the car, as the Mahindra seem not to believing in catering to the needs of their clients. Even after a month at the workshop,  I have been informed that the vehicle is not starting !!! one month and the vehicle is not starting at the workshop. It has actually caused me lot of mental harassment and consumed a lot of my time besides other inconveniences. Since none on the part of Mahindra is respondingi thought of sharing my experience with those who have the vehicle or are palnning to buy one to think before they make their choice.

 

 

good car with poor after sales serviceeven after buying a luxary car you would not feel like they treat you as an esteemed customer

Exterior Its a very stylish car which has a BIG stance, yet avoids the overtly aggressive look. The D pillar design and overall contouring give it the looks of a very high end SUV.

Interior (Features, Space & Comfort) The interiors are very premium with the RX 7 . Holds its own vs any Premium+ SUV . The features are unbelievably rich - be they safety related, seat settings or simply advanced stuff like auto head lamps and wipers. The front seats are simply very luxurious and row 2 is very comfortable and roomy too. the III row is for 'within city' short rides really.

Engine Performance, Fuel Economy and Gearbox Its a very powerful engine with loads of torque. The most comfortable ride you can get with bumps and potholes all taken in stride. The 5 cyl in-line engine is a real performer with no hiccups whatsoever. 

In start and stop traffic, the engine is noisy if you suddenly step on the accelerator. Having driven a few hundred km, the reason seems clear:  its the transmission which takes a bit of time to let go of a gear position  to move from gear 1 to 2 to 3 and therefore the sound. Once over 35 kmph (say in 3-4 seconds), the sounds recedes into a smooth and reassuring hum thats not audible anymore. If you move the position to manual, there is no problem.   

Ride Quality & Handling Super smooth and luxurious. The steering while a trifle on the softer side is perfect for civilised driving and cruising. Could be an issue for acrobatics on the road I guess.

Final Words A very good car - this is my 3 rd SUV in 6 years.

Areas of improvement The transmission could be improved for sure in the AT version that is. Row 3 can be more practical.

Good Looks, Size & style inside , Ride Comfort and array of FeaturesStop and start engine noise in Auto mode;

 

It is day  3 of my  car REXTON RX 7 AT. Engine is very noisy, lousy, maruti 800 can pickup faster (I m user of automatic version). Ac is unreliable, after sales service support is poor. 24x7 assisstance is total fraud. My AC suddenly stopped working on highway barely after running 120 kms. No assistance recieved, had to come back. Pl dont waste your money buying this product. Suspension is not upto the mark, softness is missing. Mahindras badly need to review the AC, and slugishness of this product, if they want to retain their name, looks are good otherwise both exterior and interior. navigation software of mahindra xuv500 is better than this "premier car" of mahindra. dealer network also needs to be strengthend. Very few people are trained about this car. Think thrice before buying than to repent later. Dealer refused to provide contacts of any senior person of mahindra, their website also has no provision for customer greivances.

Looks.Bad AC, POOR pickup

I have owned my Rexton for approximately a year. Initial impressions are that it is very comfortable, solid, smooth, refined and nimble . The suspension copes well with all surfaces and handling is excellent for a large vehicle. Seats are comfortable and the driving position and general ergonomics are very good. We test drove the main competitors and came to the conclusion that the Rexton performed better in most key performance criteria (for me this was mechanical refinement, ride, handling and standard of finish) and was unbeatable in value for money criterion. I test drove a Rs.31 lacs ( On road)Pajero and in my opinion there is little difference in general performance. At sub Rs.25 Lacs ( On road)it is an exceptional vehicle and has the balance and poise of a substantially more expensive vehicle.
The only thing holding back sales of this vehicle is poor or non-existent promotion and marketing and unjustified consumer and 'journalistic' prejudice. Do yourself a favour and test drive with an open mind, you may be surprised.Mahindra guys please wake up.


Engine is a dream; smooth, powerful and efficient - great towing vehicle. Very competent at high speed and overtaking. Excellent handling and maneuverability along with a lack of rattles and solid off-raod performance.

 

 

Looks, Style, features, suspensionAC, Fuel economy

Exterior Very nicely finished and the shape is not butch like other SUVs in class, it actually is quite elegant.

Interior (Features, Space & Comfort) Good space in front, rear is OK, third row is not for long haul. Seats are well finsihed but the leather should have darker color for dusty India.

Engine Performance, Fuel Economy and Gearbox Engine is the smoothest and quietest in its class, one of the reasons we rejected Fortuner and Pajero. Its power delivery is excellent compared to the other contenders. The automatic box that many criticize as being slow is actually very smart and not prone to hyper shifts like in others. Also there are no jerks felt during shift process unlike in the Fortuner.

Ride Quality & Handling Another plus for India, the ride over basic pot holed Indian roads is way better than others, especially over truck like skittish Fortuner. However the suspension spring rates need to be stiffer for off roads as they tend to sag early.

Final Words Excellent value for money, elegant looks and engine with heart of GOLD. No other engine in its classapproaches the surge that this one gives.

Areas of improvement Mahindra needs a separate showroom with educated sales crew to market this. You can't bundle the Bolero buyer with the Rexton one. Same goes for Mahindra's pathetic service units which are crowded with Bolero trucks, Scorpio taxis etc. Also Mahindra needs serious revamp and training for crew handling Rexton.

Engine, styling and finish, value for moneyMahindra Service, dealer attitude

Exterior Just awesome. Got my RX7 around 20 days back. Its a real head turner on the road. Great looks and no unnecessary and ugly nostrils on the bonnet.

Interior (Features, Space & Comfort) Best in this segment. I have evaluated Fortuner, Pajero, Endeavour and Captiva. It has the best features. Loved the easy access feature. The moment you take the key out from ignition, the seat rolls back and lower for the driver to go out or enter easy. The memory function brings not only the seat to the drivers preferred position, but also adjusts the two side rear view mirrors accordingly. Loved the Sunroof. You can keep the wndows up and open the sunroof to avoid your hairs going messy. I have installed a rearview camera and parking is so much more fun and easy. Enough space in the seond row and third row is quite low for an adult to sit. However I am not too happy with the third row of any other in this segment. Vanity mirror overhead comes with built in light, great help actually. One tough Window roll up at the driver side is of great help too, specially after paying toll tax or parking ticket. Headlight leveler is quite effective and makes a difference. Entertainment system is great. The manual peddle shift gear is quite interesting, though I need to understand more on how to use this. Tried to shifting to 5th gear quite fast and the car still behaved as if there is no strain to pick up. Wanted to be careful so as to avoid any shock to the engine and hence did not try that much. Overall interior has quite a rich look and feel.

Engine Performance, Fuel Economy and Gearbox Engine is smooth and picks up very fast. From standing still state if you press the accelerator, for about 0.5 second nothing happens but post that it picks up like a rocket. so one needs to be careful while managing that momentum. One thing which could be improved is the roar from the engine when you accelerate from a lower speed. Engines roars and it feels like the vehicle is racing in first gear. I tried doing that with manual peddle shift as well but no luck. But if you release the accelerator peddle after racing a bit, the engine feels like butter while maintaining the speed. This confuses me quite a bit. I am suspecting that the roaring noise comes from radiator fan. Shown it to the service station guy as well, but not sure how well are they trained. I hope by the time I reach 10k km, these guys will be trained enough to address my queries.

Fule Economy does not seem to be great. But how much shall we expect from an SUV of that size! I guess its giving me around 8km/ltr with mixed 30% Highway and 70% city driving. Is it due to the AT and has any linkage to the engine roar I mentioned above? Not sure. However my friend driving Fortuner and Captiva says they get 10kmpl. Not sure whether they measure it right.

Gear is smooth and great! No jerks but the trasmission rate for higher shift may be little sluggish.

Ride Quality & Handling Ride quality is out of the world. Smooth and terrific pick up except the first 0.5-1 second. Handling is almost like sedan. I have taken narrow U turns in busy road and no issues. Handbrake is little far off, as if the co-passenger is going to apply that. The car front dives a bit while appling brakes but not a major issue. Bound to happen with that momentum.

Final Words A great vehicle and real value for money. Even after paying another 5lakhs I was not getting same features. Love when people point fingers and turn heads on the road looking at this wonderful beast.

Areas of improvement

1. Engine Roar - Not sure anything can be done. More than the noise, the feeling that a lot of Fuel getting burnt is the issue.

2. Glove box - why such a small glove box?

3. At this segment a cooler box inside was expected. Even XUV has that.

4. Tiretronincs - An indicator would have been good. Though I have filled up Nitrogen and dont want to look at it in another two months.

5. Other indicators - Fuel average, distance to next petrol pump etc would have been good.

6. Hand brake should move towards the driver :)

7. The second row should be able to slide forward so that one can make more space for the third row.

Features, Interior, Ride Quality, sense of luxuryFuel Consumption, Engine Roar

Exterior it looks awesome from outside, chrome detailing gives it a preimeum look and led lights during dawn makes it eye catching however it is , i belive still a step behind against its rival like santa fe.

Interior (Features, Space & Comfort) It has a long feature list along with great interior that no rival can match, everything you touch feels premium. i loved the sunroof.

Engine Performance, Fuel Economy and Gearbox Its engine is quite strong, far better than that of fortuner but gets beaten by hyundai santa fe, fuel economy is the area where it rerally disappoints you, coz when i drove it from indore to gwalior, it gave 9-10 kmpl which may hurt you, gearbox prevents shift ups and keeps engine at high rpm keeping a little extra potential so that it can make your ride effortless, this might be helpfull for small automatic cars but it did'nt needed one and that's why it gives you poor milage.

Ride Quality & Handling The ride qualiety is amazing. Suspensions are soft and makes it impossible  to feel any bump, the speed sensetive stearing wheel is amazing, it is very light at low speed as such that you can turn the car using your fingers and gets stiffer as the speed rises, there are optional features such as headrest infotatement screens , live tv , head up display, rear camera,front and rear guard etc.

Final Words I say it is a great car but if you can extend your budget you can have a better car such as santa fe. 

If I have to rate top 5 suvs under 30 lakhs then my list would be-

1) HYUNDAI SANTA FE

2) SSANGYONG REXTON

3) TOYOTA FORTUNER

4) CHEVROLET CAPTIVA

5) MITSUBISHI PAJERO SPORTS

Areas of improvement A better engine giving out more power and torque with a better fuel efficiency would push it to no. 1.

max amount of features against rivalsfuel economy, slow auto box, brand image.

A good SUV that gives the driver all the possible comfort to travel night and day without any tiredness. Strong engine and gear box. Powerful and excellent value for money. All wheel drive is a blessing and it could be used for moderate off roading as well.