Please Tell Us Your City

Knowing your city will help us provide relevant content to you.

Sorry! No matching results found. Try again.Error Identifying Your Location.

Log in to CarWale

Please enter your password
Forgot password?
Please enter your registered email

Or Login with

Sign in with facebook
Sign In with google

Sign up to CarWale

Please enter your name
Please enter your mobile number
Please enter your password
Please enter your password

Volkswagen Jetta receives TNS Voice of the Customer Award

September 06, 2013, 10:15 AM IST by Arunprasad Nandakumar
Volkswagen Jetta receives TNS Voice of the Customer Award

The Volkswagen Jetta has received the TNS Voice of the customer award in the premium midsize segment. The TNS Total Customer Satisfaction Study covered 63 car models across all passenger car segments, with a sample size of more than 8,000 car owners across 28 cities in India.

Out of the various categories of evaluation, the Volkswagen Jetta received an upper edge over its competitors in the areas like quality, brand image, sales and after-sales service and cost of ownership.

The D1 segment in India where the Jetta is positioned is not one that sees high sales figures. Tough competition from the likes of Toyota Corolla and the Hyundai Elantra along with segment overlap from the D2 segment has taken its toll on the sales figures of the car. The introduction of the Skoda Octavia is likely to further hinder its popularity, and VW will need to up the ante for the Jetta beyond just customer satisfaction in order to stay afloat in the market.

Show CommentsHide Comments
  • Upcoming Cars

Tata AltrozTata Altroz

Mar 2019

8L - ₹ 10L
BMW i8 RoadsterBMW i8 Roadster

Apr 2019

2.80Cr - ₹ 3Cr
Mahindra e20 NXTMahindra e20 NXT

Jul 2019

6L - ₹ 8L
Mahindra eKUV100Mahindra eKUV100

Dec 2019

8L - ₹ 9L
Jeep RenegadeJeep Renegade

Jan 2020

12L - ₹ 17L
All Upcoming Cars
Ask the experts1800 2090 230Mon-Fri (9 AM - 8 PM)
Sat (9 AM - 5:30 PM)
Sun (9 AM - 7 PM)
Toll free

Select your city to avail offers

Currently available only in