Please Tell Us Your City

Knowing your city will help us provide relevant content to you.

Sorry! No matching results found. Try again.Error Identifying Your Location.

Log in to CarWale

Please enter your password
Forgot password?
Please enter your registered email

Or Login with

Sign in with facebook
Sign In with google

Sign up to CarWale

Please enter your name
+91
Please enter your mobile number
Please enter your password
Please enter your password
Ad

My Mercedes-My Service packages introduced in India

July 19, 2016, 03:41 PM IST by Venkat Desirazu
My Mercedes-My Service packages introduced in India

Luxury automaker Mercedes-Benz has introduced a new after-sales package dubbed My Mercedes-My Service for the Indian market. This new package is targeting the ownership experience and is offering a host of options that will benefit the same. These new initiatives include Digital Service Drive, Premier Express and the service packages themselves.

Firstly, the digital service drive will allow customers to directly interact with the service technician and discuss any issues with the car for the same. At present it is being offered through Skype or Facebook video chat. This also includes booking service by SMS as well as online booking for the same. 

The Premier Express as its name suggests is an initiative where the company has said that it will service a car in under two hours. This is so that vehicles can be returned to the owners as quickly as possible. This service is currently available across all major metro cities but does not include the speciality AMG models.
In terms of service packages, Mercedes-Benz has introduced the Star Ease Compact Plus package and the New Service Package. The latter is for existing buyers and can be bought in a variety of kilometre-age packages in the range of 3 years-30,000km to 5 years unlimited mileage. The company will later introduce a 10 years 200,000kms package for new car buyers.

Given the growth of the luxury car segment in India, this seems to be a prudent step in the right direction with regard to improving the ownership experience. The price of the packages starts at Rs 49,000 but will vary depending on the model as well as the individual services selected by the buyers. 

Tags:Mercedes-Benz,S-Class,Mercedes-Benz S-Class
Show CommentsHide Comments
Ad
  • Upcoming Cars

Ford Endeavour FaceliftFord Endeavour Facelift

22nd Feb 2019

29L - ₹ 35L
Honda CivicHonda Civic

7th Mar 2019

13L - ₹ 18L
Tata 45XTata 45X

Mar 2019

8L - ₹ 10L
BMW i8 RoadsterBMW i8 Roadster

Apr 2019

2.80Cr - ₹ 3Cr
Mahindra e20 NXTMahindra e20 NXT

Jul 2019

6L - ₹ 8L
All Upcoming Cars
Ask the experts1800 2090 230Mon-Fri (9 AM - 8 PM)
Sat (9 AM - 5:30 PM)
Sun (9 AM - 7 PM)
Toll free

Select your city to avail offers

Currently available only in