Please Tell Us Your City

Knowing your city will help us provide relevant content to you.

Sorry! No matching results found. Try again.Error Identifying Your Location.
Ad

Maruti ordered to pay Rs 3.85 lakh to customer

January 28, 2014, 11:06 AM IST by Selvin Jose
Maruti ordered to pay Rs 3.85 lakh to customer

Maruti Udyog Limited has been slapped with a fine of Rs 3.85 lakh by New Delhi District Consumer Disputes Redressal Forum. The sum of Rs 3.85 lakh will go to the customer as compensation for the sale of a defective car.

The complainant Veena Amlani had bought a Wagon R in 2006 and within one and a half years of its purchase she had to run from pillar to post to get it rectified for various issues. The Wagon R owned by the Amlani was taken to workshop for repairs on as many as 10 times but the car’s manufacturing defect could not be rectified despite attempts by the company. 

The bench presided by C K Chaturvedi based his arguments on the purchase documents and repair bills which made it clear that the car wasn’t repaired to complete satisfaction despite numerous attempts by the customer. 

Since the car was purchased seven years ago replacement was not possible. Based on all the above factors, the Bench stated the customer has faced harassment and agitation and deserves a befitting compensation. Maruti will have to pay Rs 3.85 lakh out of which Rs 3.5 lakh is the compensation and Rs 35,000 as litigation fee spent by the customer. The company was contacted for comments and they said the complaint was false.

Source: PTI

  • Maruti Suzuki
  • Wagon R [1999-2010]
  • Maruti Suzuki Wagon R [1999-2010]
  • FaceBook Logo
  • Twitter Logo
  • Email Logo
Show CommentsHide Comments
Ad
  • Upcoming Cars

Audi New A6Audi New A6

24th Oct 2019

50L - ₹ 60L
Tata Tiago FaceliftTata Tiago Facelift

Oct 2019

4L - ₹ 7L
Nissan Leaf EVNissan Leaf EV

Oct 2019

30L - ₹ 35L
Mahindra e20 NXTMahindra e20 NXT

Oct 2019

6L - ₹ 8L
Honda HR-VHonda HR-V

Oct 2019

12L - ₹ 16L
All Upcoming Cars
Ask the experts1800 2090 230Mon-Fri (9 AM - 8 PM)
Sat (9 AM - 5:30 PM)
Sun (9 AM - 7 PM)
Toll free

Select your city to avail offers

Currently available only in