> About 1000+ commonly purchased parts in the aftermarket have already been listed on the e-store
> To attend to customer queries, a dedicated back end support team is available 24x7 over chat, emails and phone calls
Mahindra spares business (a part of the Mahindra Group), today announced that Mahindra genuine spare parts will now be available online on m2all.com.
Mahindra passenger vehicle owners can now conveniently purchase genuine spare parts at Mahindra’s e-Store for their vehicle from 20 key cities in India. Besides that, they can also avail of the door-step delivery too.
Customers can now search for parts based on key words or part numbers, and use filters to simplify their search on the website. To make things easier, the portal consists of a picture catalogue of parts that include all the necessary information such as a brief description, part number, latest price and vehicle/variant compatibility.
Hemant Sikka, President, Chief Purchase Officer - Mahindra & Mahindra, said, “At Mahindra, we are driven by customer centricity, and continuously strive to give the best products and services to our customers. Easy and prompt availability of Mahindra genuine spare parts is the key to curb the sale of counterfeit parts, and ensure safety and optimal performance of our vehicles. I am confident that the easy availability of Mahindra genuine spare parts online through m2all.com will greatly enhance our customers’ satisfaction levels.”