Please Tell Us Your City

Knowing your city will help us provide relevant content to you.

Sorry! No matching results found. Try again.Error Identifying Your Location.

Log in to CarWale

Please enter your password
Forgot password?
Please enter your registered email

Sign up to CarWale

Please enter your name
Please enter your mobile number
Please enter your password
Please enter your password

Hyundai tops JD Power Customer Service Index second year in a row

October 31, 2018, 08:01 PM IST by Omkar Thakur
Hyundai tops JD Power Customer Service Index second year in a row

Hyundai has been voted as the best after-sales service providing carmaker in India for the second time in a row, according to JD Power survey. The survey included over 9,000 cars sold between March 2015 and August 2017 and was conducted over a period of five months this year.

The study measures new-vehicle owner satisfaction with after-sales service process that examines dealership performance in five factors - service quality (30%); service initiation (18%); service facility (18%); service advisor (17%) and vehicle pick-up (17%). Hyundai has pipped brands like Toyota, Honda and Maruti Suzuki two years in a row especially in a challenging market like India.

Hyundai is the second largest car maker in India with annual sales of over 5 lakh vehicles in the country. It has a strong base in the premium segments especially in the Rs 5 lakhs to Rs 15 lakhs range and with the addition of the Santro, the total volumes are expected to grow by about 20 per cent to increase its overall market share by two to three per cent. Hyundai has the Eon, the Grand i10, the Elite i20, the Xcent, the Verna, the Creta, the Elantra and the Tucson in their Indian line-up.

Tags:Hyundai,Santro,Hyundai Santro,Creta,Hyundai Creta,Grand i10,Hyundai Grand i10,Elite i20,Hyundai Elite i20
Show CommentsHide Comments

Hyundai Santro Price in Popular Cities

CityOn-Road Prices
New Delhi₹ 4.38 Lakhs onwards
Mumbai₹ 4.66 Lakhs onwards
Kolkata₹ 4.43 Lakhs onwards
Chennai₹ 4.62 Lakhs onwards
Hyderabad₹ 4.69 Lakhs onwards
Bangalore₹ 4.66 Lakhs onwards
  • Upcoming Cars

Tata HarrierTata Harrier

Jan 2019

16L - ₹ 22L
Tata 45XTata 45X

Mar 2019

8L - ₹ 10L
Nissan KicksNissan Kicks

Jan 2019

10L - ₹ 15L
Maruti Suzuki Wagon R FaceliftMaruti Suzuki Wagon R Facelift

Jan 2019

4L - ₹ 6L
Kia SPKia SP

Jul 2019

14L - ₹ 20L
All Upcoming Cars
Ask the experts1800 2090 230Mon-Fri (9 AM - 8 PM)
Sat (9 AM - 5:30 PM)
Sun (9 AM - 7 PM)
Toll free

Select your city to avail offers

Currently available only in