MG Gloster Savvy

I had one of the worst service experiences with Nangia Cars (MG Nagpur) regarding my MG Gloster. After a routine service, my car started showing serious issues, including coolant leakage and unusual engine noise. Instead of taking responsibility, the service centre kept delaying the diagnosis and failed to provide any clear explanation or documentation, even after repeated requests. Initially, they assured that the issue would be handled with minimal or shared cost, but later, they completely changed their stance and tried to put the entire financial burden on me. This kind of unprofessional and misleading behaviour is unacceptable. What’s even more frustrating is the lack of communication — calls are ignored, updates are unclear, and there is zero transparency in their process. A premium car like the MG Gloster deserves a professional service experience, but this dealership fails badly on that front. Strong warning to all MG customers: Please be extremely cautious while dealing with this service centre. Ensure everything is documented in writing before approving any work. I expected much better from MG, but this experience has completely broken my trust.