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Ertiga Killing its own market for Delay In Delivery

A user review on Maruti Suzuki Ertiga. Written by Nitz on 13 February, 2019

Price: ₹ 7.45 - 11.21L
Ex-showroom, New Delhi
Nitz's Ratings
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Version Reviewed : ZXi Plus
Purchased As : Not Purchased
Familiarity : Haven’t driven it

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Its been 40 days now, until today dealer is unable to give the arrival date, Sai Sevice Nuvem, Goa has very casual approach. Spoken to the executive and informed him that if you guys are unable to give me the ETA of car I rather cancel the booking, on which they said you may proceed and take your refund booking. I booked a month prior for my anniversary of high informed well in advance, but the delay ruin all over
1199 Views, 4 of 4 people found this review useful
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binu tomy on 01 Jul, 2019 at 09:56 PM

I booked Ertiga Zxi on Feb last week, and they promised to deliver the vehicle by May 2nd week, since then. I have been constantly following-up with my dealer and they keep giving me new dates which keeps slipping since then. they gets 2 consignement every month and they still tells that the vehicel is not getting boarded. Last weeks, dealer again promised me that my car will be dispatched by first week of July and will get the delivery by mid of July for sure. in between i got a letter from Maruti informing tat the waiting period of my car is now 28 weeks!!! OMG!!!!!

zhmal subha on 21 Mar, 2019 at 08:15 PM

The ertiga been Promised to deliver in 4 to 6 weeks while booking. I have booked a ertiga zxi+ in chennai. But now the agent dont give a firm response , when asked many times they say delivery in 20 weeks and now again they extend 8 weeks playing with variant and color which i doubt they place/ add influence to other persons and play in our booking  .

I trust MSIL do stern plan and update all agents ever since we get a poor response at the end from delivery managers. Its better to switch on other brand than suzuki.

Nitin on 14 Feb, 2019 at 12:11 PM

Dear Friends,

I have written a review on Maruti Suzuki Ertiga and look forward to your comments on it.

Review Link: Ertiga Killing its own market for Delay In Delivery 


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