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    Very much immature after sales

    7 years ago | Dsulgaonkar

    User Review on Maruti Suzuki Ertiga [2012-2015] ZDi

    Detail Review:
    Rating parameters
    (out of 5)

    4.0

    Exterior

    2.0

    Comfort

    3.0

    Performance

    3.0

    Fuel Economy

    2.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few thousand kilometers

    Exterior Exteriorss are good for this price

    Interior (Features, Space & Comfort) Many minor issues which should have been taken care of like, rear ac duct noisy (Sai service were not able to fix this since last six months), Air escapes in the cabin while speeding (Sai service people sorted out 50%, 50% they are unable to sort out), Can not say it is a comfortable car.

    Engine Performance, Fuel Economy and Gearbox Bit under power but ok for the mileage.

    Ride Quality & Handling Except driver seat all other seats have a horrible ride if not laden with much weight.

    Final Words If you are looking for low price cheap option it is ok. If you are non Maruti user dont even think about it.  Routine servicing very expensive. They say they use synthetic oil but I doubt whether they even bother to change oil as oil looks black even after servicing. My vehicle's jack got faulty at first puncture itself and they took 25 days to replace it. Any problem to resolve takes weeks and I was late for third servicing by few hundred kms and they charged exxtra!!!

    Areas of improvement Train people to handle after sales.

    Price, mileageRide, Engine, interiors, after sales
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