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    Mahindra is cheater

    6 years ago | Deepika Kadam

    User Review on Mahindra XUV500 [2015-2018]

    Detail Review:
    Rating parameters
    (out of 5)

    1.0

    Exterior

    1.0

    Comfort

    1.0

    Performance

    1.0

    Fuel Economy

    1.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few hundred kilometers
    DO NOT BUY Xuv500. They are cheaters! The fake people you would ever find. I have such a bad experience. My husband took the top model xuv500 W10 on 15th August 2017. Just when we started taking it out of the showroom the handle of the back seat came out! This clearly shows the PDI was not done properly. Then came the first servicing after 1000kms in 15 days when the vehicle started making some noise. The first service was done at 1605 kms on 7th September 2017. And then on 17th September 2017 my daughter went to daund taking my mother-in-law and father-in-law who are patients to some doctor. While going there the car starting heating up when the AC was on! As there were my in-laws who were not well my daughter tried to reach there with just a speed of 40. When tried contacting the mahindra road side assistant, they started asking the chasi number, color of the car, registration number and all questions that weren't valid at that time. Just the number of the vehicle and name of the owner is enough what I feel. They said leave the car there and a cab will arrive, which might take 1 hour. And then when my daughter contacted the technical person, he said open the bonet and see if the coolant is there or not. So then she see's the coolant was not there! So now here is the question, when on 7th September 2017 the servicing was done, was the coolant not checked?? Wasn't the PDI DONE? If the coolant gets over in 10 days,with 300kms is this our mistake?? And now when there was no option in daund for service the technical person sakharam told my daughter to put water in the coolant tank, which she did. When she came back to pune and gave the vehicle for servicing on Monday 18th September 2017 the company still can't find where the coolant is going, and what's the problem. And today we got a call saying there is something wrong that we can't find out and if there is something that needs to be changed you have to PAY for that! So now my question is I bought a new vehicle for 21 lac rupees and drive it for less than 2000 kms and company says that's my problem the coolant is leaking or whatever. I have been cheated with a faulty vehicle! And the staff is so rude. They say we can't do anything. It's been emotionally such a big disappointment and sadness. Investing in and trusting mahindra was the biggest mistake of my life. Please do not buy anything from mahindra they are cheat!
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