Good vehicle for City use especially for Baggages

Good and roomy car ..Best for City use..Ideal for Airport picks up..going to Beach with family etc. For Highways, it's underpowered. But pessimistic about the built quality.. In a weeks time of buying Engine compartment door latch gave away. Two springs fell off. Took it to the authorized dealer. They wanted to send a video picture to the factory and big formalities to complete as if Engine has fallen down. Any roadside mechanic can fix it in 5 minutes. Next day service agent took the car again and temporarily fixed it. Informed me a team of 10 engineers wanted to see it and analyse the issue. I told them to inspect it my house and fix it as I don't want to waste another day at service. Mechanic in the station is not authorized to pin it without Company authorisation. A chance for 10 engineers for a good outing in this context. Looks like I will have to ultimately get it fixed with an umbrella mechanic while Engineers will be spending time discussing this problem