Pay money and take stress to home.

Worst Experience Ever With Hyundai – Completely Lost Trust in the Brand. I am Dr Aliver Justin, owner of a Hyundai Venue Diesel (TN-75-AV-5005), and I am utterly shocked by the horrible treatment I have received from both Derik Hyundai (Marthandam) and Popular Hyundai (Karamana). My car is just 3 years old with 83,000 km, and I first reported engine vibration and knocking 4 months before the warranty expiry. Instead of diagnosing the issue, Derik Hyundai simply replaced a hose and told me to “check during next service.” Conveniently for them, the warranty expired during this period. During the next service, they changed filters, charged heavily, and still failed to identify the issue. Popular Hyundai then kept my car for 5 days and casually told me the vehicle needed all injectors replaced and an engine. When I got the car back, the issue worsened drastically. I returned the vehicle to Derik Hyundai on 16th October 2025, and since then—for over 1 month and 2 weeks—there has been almost ZERO communication. Many of my calls were ignored. Only two engine photos were randomly sent in a group. The last update I received was that they “need to dismantle the engine” to even find the issue. Hyundai has given me no loaner car, no clarity, no responsibility, and no respect. Due to this, I am spending ₹500 every day for my kids’ school travel and risking my life by using a bike in the rain to go to my hospital duty. I even fell down once due to this. Hyundai claims to be a trusted brand, but this experience has caused me mental stress, financial burden, and total disappointment. I will never recommend Hyundai again. This is the worst customer service I have ever faced.