Duplicate part used during service

Fiat don't have their own workshop to service the vehicle. They have outsourced to couple of companies like Rudramotors, Jayvijay Skymotor. They are just fooling the customer around. They don't have required skill to repair your vehicle but have expertise how to loot customers once your vehicle is in. I am facing break issue since 5 year many times in traffic break pad becomes very hard up to a level of not getting pressed I had to apply hand break to avoid accidents. Showed it to all workshops and they just made money but issues not resolved yet. They replaced my cluch pad and gear box last year and just a running of ~5k it's damaged again. Charging a fee like bomb ... No one is ready to listen ... I will never buy any Fiat car nor recommend anyone. Car is good but services are pathetic I am getting a strong feeling that they use duplicate part in Thier workshop.