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    Poor attitude of dealers

    12 years ago | Prasanna

    User Review on Volkswagen Vento [2012-2014] Highline Diesel

    Detail Review:
    Rating parameters
    (out of 5)

    2.0

    Exterior

    3.0

    Comfort

    2.0

    Performance

    3.0

    Fuel Economy

    1.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few hundred kilometers

    Exterior NA

    Interior (Features, Space & Comfort) NA

    Engine Performance, Fuel Economy and Gearbox NA

    Ride Quality & Handling There seems to be some inbuilt problem with wheel alingment. Car tends to swirl to left always. Our dealer in chennai says its not correctable and questionsour driving.

    Final Words We had tried different dealers for servicing the problem. Noone seems to care about the problem. We had to make umpteen trips evento get back our original id proofgiven for regisstration fo vehicle. Never go for the vehicle until tested and areas of concern improved. Volkswagen india has to recall all defectiv vehicles and change defective pars immediately. we have baely driven the vehicle for 3000kms. When we tried to servie the vehicl with a different dealer. They noiticed grevious problem in front and rear wheels. They again retained the vehicle for another one week and r still to deliver it. After having purchased the vehicle after waitin for almost 8 months, i am forced to travel in acab for almost a month.

    Areas of improvement Overall performance of cars. dealersattitude towards customers.

    good interiors and spacewheel balancing not good, tends to swirl towards left while driving
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