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    SUMO GRANDE MARK ii, Poor Engine & Service

    9 years ago | Sivadas

    User Review on Tata Sumo Grande MK II [2009-2014] GX BS-IV

    Detail Review:
    Rating parameters
    (out of 5)

    3.0

    Exterior

    3.0

    Comfort

    1.0

    Performance

    1.0

    Fuel Economy

    1.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few thousand kilometers

    First of all service after sale is very poor, the vehicle is not upto the standard compared to other vehicles of Tata. I got the engine overhouling  before 85thousand kilometers, eventhough all the service are done from the autherised dealer KVR at Kannur. I never get my vehicle on time after service or without problem. They never do the work properly. After the settlement of all the bill and checking the vehicle only they tell some parts are to be replaced to run it properly where as they confirmed everything is done and ready for taking the delivery. The headlight with water is reported when we went for the 30thousand kilometers, and repeatedly requested to change it, always the answer is the parts not available, after 50 thousand kilometers they told the warranty expired so cannot change it even it is report long time back. We should have get a written letter from General manager at the time of reporting itslef, where as we dont have as we belive them and waiting for their call after the supply arrive. Even the LCD & seat covers was with full of black  oil after the service.

    Interior look, looks good, but performance & service badService ,Engine, milage, maintanence
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