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Not a true GLOBAL SUV for all its claims- Quality needs improvement

A user review on Mahindra XUV500. Written by autogeek on 02 February, 2012

Price: ₹ 10.83 - 14.68 lakhs
Ex-showroom, New Delhi
XUV500 Details | On Road Price
autogeek's Ratings
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  • Overall
  • Looks
  • Performance
  • Space/Comfort
  • Fuel Economy
  • Value For Money
Version Reviewed : W8
Purchased As : New
Familiarity : Have driven for a few hundred kilometres
Fuel Economy :
Good : Exterior styling, nice features present in high end cars
Bad : Bad quality interiors, mechanical problem in the first week of my ownership

Full Review

Exterior

The exterior appearance is fantastic, commanding on the road.

Interior (Features, Space & Comfort)

1.The dual tone on the dash board is plasticky, cheap

2.Quality glitches with the glove box

3.infotainment software had problems twice within the first month of ownership and I was told the Software has already gone for 3rd revision with the bugs fixed from the earlier 2 versions

Engine Performance, Fuel Economy and Gearbox

1. Good pickup,

2. Not measured the fuel economy. So given a FAIR rating.

2. GEARBOX - BIG PROBLEM. My vehicle in the very first week of my ownership, had this problem of gear NOT ENGAGING. For the first time in my life, I had to get down from my vehicle and have it pushed to the road side by 4 people on the road. SHAME... The gear would not engage and after my strong complaint, Mahindra provided the required service to FIX THE PROBLEM. But I was not expecting a 15 lac GLOBAL SUV to have such serious problems in the VERY FIRST WEEK OF THE OWNERSHIP

Ride Quality & Handling

Smooth and handles like car.

Final Words

Good looking SUV but the Quality of the mechanical Systems and interior fittings needs to be thoroughly reviewed if Mahindra really wants to claim this as a GLOBAL SUV with all the latest LUCKY DRAW initiative!

Areas of improvement  

My Final words says it all!

 

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Comments Latest 10 are shown

Murali B on 23 Apr, 2012 at 11:23 AM

Some more of my recent issues to add to this post:

1. ENGINE WOULD NOT START - Comes up with "CHECK ENGINE" symbol. 

When contacted, I was told it is a Software Issue.

2. GLOVE BOX LID STILL NOT WORKING eventhough they promised that it was replaced when I complained earlier.

ALL THESE PROBLEMS IN THE FIRST FOUR MONTHS OF OWNERSHIP ????????????

ALL I CAN SAY, THIS MODEL IS BEING TESTED IN THE MARKET USING CUSTOMERS LIKE US INSTEAD OF TESTING THOROUGHLY IN THEIR QUALITY DEPARTMENT.

POTENTIAL CUSTOMERS BEWARE... THE LOOKS CAN DECEIVE YOU AND YOU MAY BE IN FOR A FRUSTRATING EXPERIENCE...

 

Murali B on 02 Feb, 2012 at 06:03 PM

Dear Friends,

I have written a review on Mahindra XUV500 and look forward to your comments on it.

Review Link: Not a true GLOBAL SUV for all its claims- Quality needs improvement 

Thanks.

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