Select Your City

for best experience

Huge Problems With VW Vento

A user review on Volkswagen Vento [2012-2014]. Written by Anuj Verma on 09 February, 2012

Price: ₹ 7.41 - 10.02 lakhs
Ex-showroom, New Delhi
Vento [2012-2014] Details | On Road Price
Anuj Verma's Ratings
Own a Volkswagen Vento [2012-2014]? Help others make an informed buying decision.

Write a Review

  • Overall
  • Looks
  • Performance
  • Space/Comfort
  • Fuel Economy
  • Value For Money
Version Reviewed : Highline Petrol
Purchased As : New
Familiarity : Have driven a few thousands kilometres
Fuel Economy : 17 kpl
Good : Looks & Mileage
Bad : Shady Quality Checks, Recurring Noise Problems

Full Review

Exterior

Good.

Interior (Features, Space & Comfort)

Zero on features as compared to others in its class. Backseats are like wooden benches with zero comfort.

Engine Performance, Fuel Economy and Gearbox

There are huge problems with VW in terms of Engine Mounting & Body Noise. I have taken the car to Downtown Service Station in lalbaug, Mumbai thrice. They kept the car for a week everytime. While the body noise was fixed; the engine mounting noise remains a nagging complaint. The sales & service staff is apathetic and don't care. I guess the german attitude of the VW masters is acting up since i have even tried contacting the parent company to no avail. I posted a message on their website to which i got no response; i posted on their facebook page which was taken down that very instant. VW India is a sham. Fuel economy is good though.

Ride Quality & Handling

Very bumpy ride quality, suspension is sub-standard. It seems to be giving up after about 5000KMS. What the hell is going on???

Final Words

Refrain from buying. It's a huge mistake to go in for a VW vento for the kind of price u shell out. I've tried to get in touch with the company directly but they don't seem to care. The attitude of the sales & service staff is as deplorable. These Germans think that they can come in & sell absolute shit to Indians. Do not buy this piece of junk.

Areas of improvement  

Where do i start??? Well, they can check their attitude towards customer service to start with.

 

14793 Views, 31 of 33 people found this review useful
Was this review helpful to you? Yes | No

Inappropriate Review? Report Abuse

Comments Latest 10 are shown

Venkat on 10 Jul, 2012 at 10:40 PM

My colleague who owns Polo says they only treat the Jetta, Passat customers nicely. Then why are they selling Polo and Vento?

Osram on 10 Jul, 2012 at 02:38 PM

Rapid and Vento have both problematic systems like gear box,steering,and a noisy engine.

Luxman on 05 Jul, 2012 at 03:55 PM

Anuj,have VW settled your problems,I wanted to buy the diesel version,do tell please.

Luxman on 19 Jun, 2012 at 03:20 PM

I  hope you have taken extended warranty as I suggested earlier since spares and service will be very expensive.

Ngrajan on 08 Jun, 2012 at 05:28 PM

Customers are put off by haughty behaviour and high cost of VW .

Luxman on 21 May, 2012 at 11:48 AM

VW and Skoda are behaving in same way,both very expensive and both provide very poor after sales service.So,if you wish to retain the car for some years,do take a extended warranty for whatever it is worth.

Ngrajan on 11 May, 2012 at 03:40 PM

These problems are faced by large number of people on this web site.Vento seems to have serious issues.Take up further.

Luxman on 09 May, 2012 at 03:22 PM

Any more feed back Rajan and Anuj

Luxman on 07 May, 2012 at 02:53 PM

I sympathise with Rajan and Anuj.

Nischit Shetty on 26 Apr, 2012 at 07:44 PM

Hi Nipunbharti, I dont own a Vento. Hence was to stay away from providing Vento ownership exeperience feedback.

Looking at Anuj Verma's post, I get a feeling that the service engineers with whom Anuj communicated were not well versed/experienced staff to solve his Vento car problems. 

The dealers in India are yet to make a big leap in providing best customer experience. I had a similar problem (Repetitive malfunctioning) with one of my previous vehicles. None of the dealers were able to resolve and I kept approaching different dealer and finally got resolved with one of them.

May be Anuj should try the same and approach more VW dealers.

Previous Review
Next Review

More Reviews on Volkswagen Vento [2012-2014]


Worst car in the world by hrrithesh on 11 Jan, 2011

Ajab Car ki Gajab Kahani - Vento by Anuvind on 13 Aug, 2010

Need to improve in many fields by Dr Radhakrishnan on 05 Mar, 2011
All Volkswagen Vento [2012-2014] user reviews

User Car Reviews
Read thousands of reviews on new cars.

  • Read Reviews or browse Car Reviews
Comments


Report

Ask the Experts

1800 2090 230

(Toll free)