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Worried about after sales service and parts

A user review on Fiat Punto [2011-2014]. Written by Raj on 03 January, 2012

Price: ₹ 4.93 - 7.24 lakhs
Ex-showroom, New Delhi
Punto [2011-2014] Details | On Road Price
Raj's Ratings
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  • Overall
  • Looks
  • Performance
  • Space/Comfort
  • Fuel Economy
  • Value For Money
Version Reviewed : Active 1.3
Purchased As : New
Familiarity : Have driven for a few hundred kilometres
Fuel Economy : 15.5 kpl
Good : Excellent exterior styling...best in hatchbacks, Comfort, space, performance, pride of owning
Bad : After sales service, Parts availability, fuel economy is average [not bad]

Full Review

Exterior Excellent exteriors.

Interior (Features, Space & Comfort) Quality of some plastics used are not that good, rear seats are bit cramped, Central locking shld have been there for active model. Another bad thing is Warranty is very limited meaning Fiat doesn't allow the car to be upgraded in fiat-tata showrooms also, they cut down the warranty if we upgrade some of the features...which is not the case compared to maruti and some other car manufacturers].

Engine Performance, Fuel Economy and Gearbox Fuel economy & gear box is average. Engine is good.

Ride Quality & Handling Good. Ride quality and handling is good, infact very good compared to same car range.

Final Words Honestly great car to buy, although it should improve on some areas. reply to this and tell your views.

My overall rating: 4/5.

Areas of improvement  

1. After sales service.

2. Interiors should be improved. 

3. Marketing should be drastically improved.

4. Warranty should be flexible [should not cut down warranty for upgradation in fiat-tata showrooms]

5. Fuel economy.

6. Little price should be reduced for better competition.

 

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Comments Latest 10 are shown

Arun on 04 Jan, 2012 at 02:51 PM

i read in today's times of india that Fiat is going to come out of the 50:50 JV with Tata. I think with this the quality of servicing and spares would not be a problem in future.

Raj on 04 Jan, 2012 at 11:38 AM

Dear Friends,

I have written a review on Fiat Grande Punto and look forward to your comments on it.

Review Link: Worried about after sales service and parts 

Thanks.

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