The Vehicle is fine; the authorised service centres a NIGHTMARE!

A user review on Chevrolet Tavera. Written by Anand Kapoor on 20 February, 2008

Starts at Rs. 6,73,911
Tavera Details | On Road Price

Anand Kapoor's Ratings

Own a Chevrolet Tavera? Help others make an informed buying decision.

Write a Review

Overall
Looks
Performance
Space/Comfort
Fuel Economy
Value For Money

Version Reviewed

Neo SS D1 7-Str BS-III

Purchased As	:
Familiarity	:
Fuel Economy	:	kpl

Good	:	Ride Comfort; Fuel Economy; Effective Air Conditioning
Bad	:	Interiors of a poor quality;

Full Review

The authorised service centr in Gurgaon (Apex Motors) is a horrendous place to be stuck with! I love my TAVERA and am perfectly satisfied with all its performance parameters. It certainly isn't the 'hottest' thing on the road, but Tavera is a fine workhorse for family rides. However I can say with absolute conviction, that if I had known about the shoddy worksmanship, questionable job-ethics, lack of accountability and total diregard to the concept of customer care; (not to mention their sheer 'customer-fleecing quotient') - shown consistently by the shop-crew and managerial staff at the sole 'authorised GM service centre' in Gurgaon, I would never have decided to go in for the Tavera (howsoever much had I wanted to!). Dealing with the constant excuses and inefficient work-culture at Apex has been nothiong short of a Nightmare for me!

23072 Views, 8 of 8 people found this review useful

Was this review helpful to you? Yes | No

Inappropriate Review? Report Abuse

Comments Latest 10 are shown

Jaisha88 on 28 Mar, 2009 at 09:16 PM

Hi Anand, You are absolutely true and I back you 100% on this. My tavera has just finished 60000 kms and I m also very disappointed with GM service at Trichur. Always the job is half done and after the job the water service is not done and they need another day for that. Really a pity that such a good car will face extinction due to poor Service. Now I have stopped giving it to the agent and getting the minor repairs done locally as there are good mechanics who knows about new vehicles.

Sairam.S on 30 Jun, 2008 at 02:03 AM

What do u feel about the suspension ? I have a 7 seater and its suspension is not satisfactory...

Anand Kapoor on 20 Feb, 2008 at 11:11 AM

Dear Friends,

I have written a review on Chevrolet Tavera and look forward to your comments on it.

Review Link: The Vehicle is fine; the authorised service centres a NIGHTMARE!

Thanks.

Read all comments