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DONT BUY FIAT AT ALL ----- REALLY REALLY BAD SERVICE

A Review by Sanjib on Fiat Adventure
13 March, 2007


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Pros : Great CAR, SATISFIED ABOUT THE CAR
Cons : REALLY REALLY PATHETIC SERVICE
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There is Pathetic Service in FIAT.
I am Having a FIAT ADVENTURE NOV 2006. on 25th of Feb 2006 I have met with Accident.

Description of Accident:
With My Familty coming from AGRA, I was in Speed of 100+, There was a Big & Empty Container was there on the left side of the Road and One Tracter in front of That Container carry Sugercane.
Suddenly That Container wantered to Overtake the Tracter and Took Right turn & came infrom of me. To Save My Self I Took Right Turn And I hit the Road Devider, and My Both Right Side wheel got Bent & Brust.

Somehow we reached at Home at late night.

26th I have Given the car to Specific FIAT-TATAService station, A-ONE MOTOR on Mathura Road, delhi.
Spare Parts are not available, The alloy Wheel not available.

Service Supervisor is telling : "Its your car & You met with Accident, its your responsibility to take care of CAR"

Today is 13th march, around 15 days, If the spare Parts are Not available how any Company can Launch the car.

Last 15 days I am Strugling, who is responsible for there.


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19 Comment(s) on this Review

  1. on 26 Mar, 2007 at 09:23 PM Sarat

    First the fault is on your part. You being in residing in Delhi Why you have gone to a fiat tata service station while you have a exclusive fiat service centre near by. Authorised exclusive service centre will take much care when compared to tata service centres. Some people may be head strong like a supervisor you faced in tata service centre for that the fiat india will not be responsible. Bring it to the notice of the fiat india regarding supply of spares and poor availability.

  2. on 27 Mar, 2007 at 09:47 AM Sanjib

    The service station I went, it was Where I purchased The car also. The Problem to go to other service station is There was a Problem in RC, made by that same place. So to get my RC ok and claim the insurance ....So that was problem

  3. on 30 Mar, 2007 at 01:00 PM Twofangzz

    I suggest you write to FIAT and TATA Head office directly. They listen to you patiently and even call you back to check on the problem.

  4. on 30 Mar, 2007 at 03:44 PM Ssc7172

    I have alreday Forwarded to FIAT ITALY Mr. Walter Ricky, And TATA HEAD for After sales Service....But Nothing Happen..

  5. on 08 Apr, 2007 at 01:06 AM Shaikh Umar Ali (Mumbai)

    Hi! Sorry to know about this! But, you can write to one Mr. Marius D'Lima in Fiat Automobiles India. Also, try a FIAT Dealer instead of a Tata FIAT dealer! Apart from this, you can get in touch with Shaman Auto in Mumbai. They are one of the BIGGEST FIAT dealers in India. They might be able to help. You can also log on to www.fiatclubindia.com for more information. This is for FIAT Car users! Don't get disappointed! Its a great car, but you just need to take this to the right caretakers

  6. on 08 Apr, 2007 at 01:16 AM Shaikh Umar Ali (Mumbai)

    Incidentally, there was a FIAT users meet in Lonavala, where in Shaman Auto in Mumbai had represented. As per their presentation, they are one of the BIGGEST dealers to stock spares of FIAT Cars. More so, since Adventure is going to be in production, alloy wheels shouldn't be an issue at all! You log on to www.fiatclubindia.com and write your views. You will surely get help!

  7. on 08 Apr, 2007 at 10:24 AM Sanjib

    Hi Omar, Thanks for your Help...
    Regards

  8. on 08 Apr, 2007 at 01:12 PM Shaikh Umar Ali (Mumbai)

    Hello Sanjib. Your request has been approved to join fiatclubindia. You have a word with Mr. Sallahudding, GM , Service at Shaman Auto in Mumbai. He may have Alloy Wheels. He will be able to help, if he has. You can take my reference!

    Thanks

  9. on 15 Apr, 2007 at 09:47 PM Chaitanya Shukla (Ahmedabad)

    is this the reason why people prefer Maruti cars.????????

  10. on 16 Apr, 2007 at 10:45 AM Sanjib

    You are Just Right Chaitanya...

  11. on 15 Jun, 2007 at 12:57 AM Shaikh Umar Ali (Mumbai)

    Hi! Did you finally get you car back with the Alloys fitted!.....

  12. on 13 Dec, 2007 at 07:34 PM Yer Reg (Mumbai)

    Its personal bickering than the review, I understand that the owner of car is pretty much angry over the treatment given to him, but thats not the reason not to buy a particular car. What will happen if same treatment is given to the individual by a maruti dealer? Should every one stop buying maruti?

  13. on 14 Dec, 2007 at 11:59 AM Sanjib

    I even Didnt get the Correct Feedback from FIAT Corporate. Its Beyond the dealer Now

  14. on 23 Dec, 2007 at 01:47 AM Shaikh Umar Ali (Mumbai)

    Hi! How is your car doing now! I hope you have got the car back on the road....!

  15. on 26 Dec, 2007 at 12:07 PM Sanjib

    thx omar...Ya..somehow its on the road..But Lots of after effect I am suffereing still

  16. on 18 Mar, 2008 at 08:25 PM M.Pitchaimani

    My name is M.P.Mani. I stay at Bangalore. I have a FIAT UNO-PETROL car of Oct, 1998 model. Total mileage covered is only 37ooo KM only. My Car has developed problems like 'poor pick-up', 'poor-idling time','AC-problem','poor-braking' etc over one year. Three TATA-FIAT dealers at Bangalore refused to take the car for service.Scared to take the car out for fear of break down in the traffic. WHAT TO DO? OR HOW TO GET RID OF THIS CAR? Please suggest.

  17. on 01 May, 2008 at 10:50 AM Mohd Ali (Agra)

    I own a fiat paolio elx since 2002, it was running on smoothly until i had an accident before few months ago.It wasreally very dificult to get the parts & the cost was very high.Fiat india should really work on this bacause they are losing their customer statisfaction.I personally will not want to buy a fiat car after seeing its service & parts availability.

  18. on 06 Aug, 2008 at 09:00 PM Mangesh

    hello folks: is parts availablity and price still a problem inspite of the Tata-Fiat service collaboration? Is it a problem in smaller cities, or also in metros? Would you rule out buying a Fiat for non-availability of parts? Would you be comfortable taking your Fiat out on a long drive knowing that parts/service could be problem in case of a breakdown. Pls comment.

  19. on 19 Nov, 2008 at 06:53 PM As Randhawa (New Delhi)

    I need a service station (reliable and down to earth cost) in Delhi - even a roadside ustaad of Fiat UNO Diesel will do - anyone know one?

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