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I own a TATA Indica DLX Turbo. I am totally in love with the car. I love its front design, which has been alterred after 2007. I love the space inside. I love the power on highways even with the AC switched On. But, there are a lot of problems also accompanying TATA cars.
1. In Indica and Indigo, you would atleast scratch your bumpers 5-6 times before you get used to the sides. You cant see a thing immedietly in front of you or behind you.
2. It creates a lot of body noise after 6-7 months, which never gets corrected.
3. The Exide battery they supply with the car is HOPELESS. It will fail just around the first birthday of the car. For some lucky ones, it will die within the first year, so that you can get a warranty replacement. But, for me it failed when the car was 1 year and 4 months. We need to pay Rs5000+ from the pocket to get the battery replaced. When you replace the battery, buy Amaron or something. Do not buy EXIDE
4. Horrible Service Dealers. There are 3-4 Service dealers in Bangalore. The popular ones are Concorde and Prerana. If you suggest them to correct 5 things in the car, you can be rest assured that you need to go 4 times after the first visit, coz they would correct 1 and forget the rest 4.
I personally had some bitter experiences with the serivce in Concorde motors. My battery will in very good condition when I left my car for service. But, when I went to take it, it was damaged, most certainly by the service center folks, which they will refuse to accept. I had gone up to the Customer Serive manager of TATA to get help on this. But, sadly, its all the same.
My personal opinion: If you are person with No expectations about customer service, please go for a TATA car, which is supposed to be very cheap to maintain. The car is much cheaper than its counter parts, its good on road, though its not very smooth and soft, its rough and tough.
If you are a person who is really worried about customer service and attention from the dealers, please go to Hyundai or something.
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