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I own a Palio 1.2 NV ELX bought in 2004. My hats off to the FIAT people for making such a wonderful car. I have driven 42,000 km till now but the car still seems new. No sounds & rattles have emanated from the body. I get a FE of 15 kmpl on highway and 10 kmpl in city (with AC on). I cannot find a single fault with the car except the ORVMs. Driving experience is simply exhilarating. Although the maintenance costs are very low, yet the lack of servicing & spares availability keeps nagging me at the back of my mind, which doesn’t let me enjoy the driving "nirvana" to its fullest.
My silencer pipe was recently damaged beyond repair, due to driving in bad roads. I searched the FIAT website to locate the nearest Service Centre and was surprised to find that the service centers in West Bengal are located in KOLKATA only, which is about 700 KMs from my place. I was more surprised to hear from the Kolkata service centers that they did not have the parts I needed. Ultimately I procured the parts from GUWAHATI after much anxiety and delay with increased costs.
Had FIAT kept its date with the servicing needs of its customers, I would have gone for FIAT produced cars over and over again because I believe “FIAT makes cars with its Heart”. But I still love my Palio.
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