CarWale
    AD

    Poor Car And Poor Service

    9 years ago | Dhruv

    User Review on Renault Duster [2012-2015] 110 PS RxL Diesel

    Detail Review:
    Rating parameters
    (out of 5)

    1.0

    Exterior

    1.0

    Comfort

    1.0

    Performance

    1.0

    Fuel Economy

    1.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Did a short drive once

    I bought Renault Duster 2 years back, just a week after its launch.

    It has run 45000Kms and this is the 5th time i need to replace the brake pads and lather.

    Everytime company tells me Sir you wont need to come back for brake pads for atleast a year or 40,000kms but every 7000-9000 kms i need to get them replaced.

    My uncle has the same car and model. So i exchanged mine with him to see if the problem is driving. In 2 months again my car being driven by my uncle needs a replacement but his being driven by me doesn't. This clearly shows that my car has some problem that their service stations cant fix and blame is always on the driving pattern and wear & tear.

    There is no contact details of their high ranking officials to whom customers can contact and neither will they ever give it you since they are i guess busy making money by fooling customers. 

    Yesterday i sent my car for service and the servie station said "Sir your brake pads wont last long, Change Kardun". Thats when i decided to let people know what shitt they've been pouring over their customers.

    Good Style But Customer Service SucksCustomer Service, Wear & Tear, Fuel Economy
    Was this review helpful?
    Like Button
    1
    DisLike Button
    0
    More User Reviews
    9 years ago | Sahir Hashmi
    Was this review helpful?
    Like Button
    0
    DisLike Button
    0
    Was this review helpful?
    Like Button
    1
    DisLike Button
    0
    Was this review helpful?
    Like Button
    3
    DisLike Button
    1
    Was this review helpful?
    Like Button
    2
    DisLike Button
    1
    Was this review helpful?
    Like Button
    1
    DisLike Button
    0

    Reviews you may also consider

    AD
    Write Review
    Write a detailed review of a car and you can
    scissors image
    Win Amazon Voucher worth
     ₹
    2000

    Want to read the reviews for any other car?