Siemens PLM Software, a business unit of the Siemens Industry Automation Division and a leading global provider of product lifecycle management (PLM) software and services, today announced that it has received Frost & Sullivan’s 2010 Customer Value Enhancement for the Automotive Industry award. This award is presented each year to the company that implements strategies to proactively create value for its customers with a focus on improving the return on the investment. The award recognizes the company’s focus on enhancing the value that its customers receive, beyond the good customer service metrics, leading to improved customer retention and ultimately an increased customer base.
“Based on the findings of our Best Practices Research, we are proud to present the 2010 Customer Value Enhancement for the Automotive Industry Award, to Siemens PLM Software,†said Anand Rangachary, managing director, Frost & Sullivan, South Asia, Middle East and North Africa. “Some of the criteria used by Frost & Sullivan while determining the winner of the award included expansion of customer base, customization of products to suit industry requirements, ability to grow in a competitive market, launching unique products responding to customer need and unique services to improve the overall customer ownership experience.â€
The award citation states that the automotive industry has evolved from being CAD-centric to utilizing advanced features such as product data management and manufacturing simulation. Siemens PLM Software’s suite encompassing NX™ software for digital product development, Teamcenter® software for digital lifecycle management, Tecnomatix® software for digital manufacturing provides the Indian automotive industry with comprehensive PLM solutions. The modularity of the solutions has made it even more convenient for the industry to select applications based on specific requirements.
