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Mercedes Benz India inaugurates Authorized Service Station for Buses in Northern India

Tuesday, December 14, 2010 9:12 PM by
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Mercedes Benz India inaugurates Authorized Service Station for Buses in Northern India

Mercedes-Benz India today inaugurated the first state-of-the-art authorized service center for Buses in Northern India- PMG Automobiles Pvt. Ltd near Chandigarh. The facility was inaugurated by Mr. Devdutta Chandavarkar, Director, After Sales, Mercedes-Benz India and Mr. Mohit Pratap Singh, Principal owner, PMG Automobiles Private Ltd.

The service station is set up for catering to Mercedes-Benz buses – both two and multi axle is at par with global standards. Spread over an area of 30000 sq. ft with a team of trained personnel, the workshop is the effrt f an initial investment of  Rs.30+ lakh in its establishment including the infrastructure, machinery and tools.

This service station has the capacity to service 2 buses daily ensuring on time service and maintenance support to the customers in Chandigarh, Punjab Haryana and other neighbouring areas. Additionally the service station offers a broad suite of functionalities such as Body & Paint repair, Wheel Alignment etc. The technical support staff from the service station has undergone extensive training by Mercedes-Benz to cater to diverse customer requirements and ensuring high quality delivery.

On the inauguration of the service station, Dr. Wilfried Aulbur (Managing Director & CEO, Mercedes-Benz India) said "After-sales service constitutes a substantial component in the customer’s ownership experience and drives brand loyalty significantly. Our customers appreciate that they can get the latest and the best from the Mercedes-Benz stable, backed by the most extensive after-sales service network as compared to any other luxury player in India. Continuing to extend a similar expertise to our commercial vehicles segment, this new service station will be the first to cater to our crucial North Indian markets, comprising Chandigarh, Punjab, Haryana & other adjoining cities."

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