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The Great Indian Hatchback 2016
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After lot of research on a net I finalize to go for SANTRO and here is a review of Kothari Hyundai, Tilak Road, Pune
I did first visit before the diwali to know about diwali offers and I meet sales executive Ajinkya Mehetare there. He is good guy explain me the various offers and details about the car in first meeting. Later he was doing good follow-up and then in second meeting after negotiations he agrees to provide basic accessories, Filming and seat covers for free. This is without much effort I got a good deal but to get more discount I decided to go for a car in the month of December.
During this one and half month Ajinkya was done a good job of follow up and ensuring that I will not go anywhere else. So I visited the showroom on 25th December to get a December discounts This time it was Rs. 25000/- cash discount and as agreed in diwali , sales executive was ready to give me all accessories, filming and seat covers for free . These was very good experience.
So I paid the booking amount and ask him to give me a car in first week of January since I wanted January registration. He promised me to deliver the car on 3rd or 4th Jan and ask me to confirm the date on 2nd Jan. Here also as promised my car was ready on 3rd Jan but I took a delivery on 4th due to personal reason. He asked me to come to showroom at 6:30 PM since there was more then 30 car to be delivered on that day , I reach there at 6:30 pm and within 15-20 minutes signs all required documents and my car was ready as promised with all the free accessories, filming etc.
We left the showroom at 7:30 pm after Poona and take some photos with car.During my 1 hour there at the time of delivery , sales guy was always with me to assist all the things, I personally checked that car as per check list. Since it was rush at that time , he did not explain me all the functionalities but all the basic features, operations are well explained to me before taking delivery. So approach was till you done with delivery, every effort has been made to keep you smiling.
Finance also via kothari auto finance, it was hassle free and very quick service from Reliance consumer finance. I submitted the required docs at 2 PM and at I got a verification call at 3 PM and reliance executive was at my home at 3:30 PM for address verification on the same day. Within less then 5 working days my cheque was ready and handed over to Kothari. On the second day of delivery I got entire re-payment schedule and HDFC general insurance policy documents by courier.Also on the send day only I receive HDFC general insurance policy documents. These is very good service
So overall I will give 9/10 points to kothari Hyundai, Tilak road, Pune as followsFirst visit impression: 8/10Follow up :9/10 Negotiation or deal 8/10Finance 10/10Explanation of all features 8/10Delivery date 10/10
I have a Santro XO model which I am using for the last 1 year. Given the rating I will say I DID NOT LIKED SANTRO, in one year the doors make noise like tin sheets, the car shakes at 100 KMPH.
I have been driving Fiat Palio for the last 5 years compared to Santro it is still a very tough, hard, sturdy and the driving is a fun in PALIO.
Now talking about service.
I recently took my car to KOTHARI HYUNDAI, KHARADI. It was a nightmare, the service department person was only trying to change as many things as possible, I wanted only head light arrangements and servicing he still made a bill of 6000 Rs.
Height was that with the new car you get a set of headlight bulbs free, this guy changed the entire bulbs abd when I took the delievery of the car the Manager - Service told me that these bulbs can be used afterwards, I asked him to refund the money which he didnt.
On top of it I took the delivery of the car at 4:00 P. M. but in the night I found that the light was still having the same old problem.
I called up the showroom, the person told me that he will ask service engineer who attended to my car to call me and sort out the problems which never happened till date.
I am not AT ALL HAPPY with KOTAHRI HYUNDAI. I recommend not to visit them.
The way the last two many posters jumped into the discussion, I have serius doubts these are genuine posters or accounts created to rebutt charges and generally trash 'the other guy'.
Is there a way I can be assured otherwise (I am half expecting getting trashed in return, which pretty much would prove my point...)
My experiance about sales people of Kothari Hyundai is really bad. They give you false promises on phone, call you to showroom and then try to convince you for the deal. They are liers. Specially the person named Girish at Kundan Hyundai tilak road. He gives you false promise and when you visit the showroom , he will never even bother to be present and talk to you face to face.
If the starting is so bad, how bad the service of Kothari wud be, we can guess. Still if you want to go for Kothari...all the best.