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I had bought an Autocop XS 8000 anti theft system for my Santro, which is now out of warranty. Presently, both the remote controls are not working and the local dealer who installed the system informs that they cannot repair the remote and I have to contact the company service center. The service center informs that their charges for repairing a remote are Rs 140 visit charges and Rs 337 repair charges amounting to Rs 477! This is absolute fleecing of customers for a product which should hardly be costing Rs 100 to Rs 200.
They also informed that a replacement remote will cost Rs 700.
I am posting this information in this forumn to forewarn customers about excessive post warranty charges by Autocop.
Anjan Deb
Calcutta
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