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first servicing experiance with my swift

#1 21-Nov, 2009 12:43 AM
Pranesh Kuamt
Driven
Joined Date: 25 Sep 2009
Location: Nagpur
Posts: 27
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hi guyz

i am with  done my first servincing on 17 th nov

so im sharing my experiance with you gurus

total time taken by pathetic service guys :--8hours

total service charges they took frm me ------106RS

issue fixed -

1) my heart broken cluth plate burning issued is sorted out

they examined the cluth and they told only 3-5% burning ie there its normal as you are new driver no need to panic (its a very relaxing moment for me as it is my first car and dont wanna be like things happend to my sweet heart.)

2)-rattle sound from front left shock-ub----

they change bush and front component of the shock-ub but i think problem is stil there

today wen i drove my car again i feel the same sound coming from front left shock-ub.

if anyone faced the same problem then pls let me know what are the root causes of this problem.

they also said to me there is no need to change oil as my odo on 822km .

i chked my car carefully for ASS scratches but no ass scratches will be there.

i feel like i am 50% satisfied with there service because wen ist i went to showroom i recived

lot of Warm welcome from salesguyz but now situation has been changed only service manager is there for me with a mechnic . no Warm welcome no TEA/coffee offered by them only tap water.

so guyz this is the whole story pls comment if you like

long live carwale



Last Updated: 21-Nov, 2009 12:44 AM, by pranesh.dixit
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#2 21-Nov, 2009 07:55 AM
Binoy
Moderator
Joined Date: 23 Apr 2008
Location: Cochin
Posts: 6684
Likes: 2

Thanks for the writeup.

8 hours for first service is frankly unacceptable. The cause would be the time required to change the front bushes.(guessing).

The sound would well be coming from elsewhere-think about damping.

The engine oil has to be changed at first service(considering yours is a diesel car). There is no scheduled engine oil change at 2nd service.



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#3 21-Nov, 2009 01:34 PM
Omkar
Best-seller
Joined Date: 09 Oct 2009
Location: Mumbai
Posts: 562
Likes: 20

Thanks for sharing your experiance.You should have insisted for oil change.Small metalic parts from engine are removed with oil change and filter change after runin(1000km).




Tata Indica Dle '04:Sold, Hyundai Santro Xing XS '04
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#4 21-Nov, 2009 02:43 PM
Rajagopal Sharma
Driven
Joined Date: 20 Nov 2009
Location: Bangalore
Posts: 33
Likes: 0

Go for same dealer , take works manager with you and go for trail...Show him the problem and  Tell him that you guys didnt solve my problem what is this ..? Are u giving service like this...? Like this time you should be litle bit rude other wise they wont care...

It is better to change Engine Oil and Gear Oil in your free services after that you stick for company service schedule/chart  for oil change... If you change the oil in free services your car will be smoother believe me it works....

Avoid the '....'-MODS




Auto Freak
Last Updated: 22-Nov, 2009 06:23 AM, by Binoy.Thomas
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#5 22-Nov, 2009 01:49 AM
Pranesh Kuamt
Driven
Joined Date: 25 Sep 2009
Location: Nagpur
Posts: 27
Likes: 0

thnx to all of you for ur suggestion

today i had chat with service manager and he told me come again will solve your problem

within 2-3 hrs . as per schedual oil change will be on 1000km as my car in 834km.

lets see how its going



Last Updated: 22-Nov, 2009 01:49 AM, by pranesh.dixit
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#6 22-Nov, 2009 01:51 AM
Dr Abhijeet Yadav Yadav
Best-seller
Joined Date: 13 Apr 2009
Location: New Delhi
Posts: 817
Likes: 2

Do post your experience after the visit.




Success is not final, failure is not fatal: it is the courage to continue that counts.
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#7 22-Nov, 2009 06:24 AM
Binoy
Moderator
Joined Date: 23 Apr 2008
Location: Cochin
Posts: 6684
Likes: 2

Posted by Rajagopal Sharma

It is better to change Engine Oil and Gear Oil in your free services a

No need to change the gear box oil in the first service.



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