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Grievance redressal mechanism

#1 19-Nov, 2009 03:46 AM
Krishna
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Joined Date: 10 Jan 2009
Location: Noida
Posts: 3489
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Seems other guys have it, and it is appreciated well, considering its impact on a harrased soul.

Could you do something on these lines, and as always is the exectation, do it a notch better?

Considering CarWale sells cars, and deals with a lot of car related commercial  issues, it is not out of line to expect a redressal mechanism from them - after all, you have direct relations with all manufacturers, which go much beyond an average car dealer's. So having something of a reverse channel will only add to the brand value and loyalty.

Just sayin..., but would surely appreciate a response with official position on the issue.



Last Updated: 19-Nov, 2009 03:50 AM, by Krishna
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