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    Manoj sharma

    9 years ago | Manoj Sharma

    User Review on Ford EcoSport [2013-2015] Titanium 1.5 TDCi

    Detail Review:
    Rating parameters
    (out of 5)

    2.0

    Exterior

    1.0

    Comfort

    1.0

    Performance

    1.0

    Fuel Economy

    2.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few thousand kilometers

    Exterior

     

    Interior (Features, Space & Comfort)

     

    Engine Performance, Fuel Economy and Gearbox

    It is just ing giving average of 12 KMPL in city. even on highway it is giving 15 only. 

     

    Ride Quality & Handling

     

    Final Words

    Harpreet Ford supplied the car without PDI. Vehicle was having very irritating sound since day one. I have compliained to dealer and Ford india both. But even after 5 months, it is not resolved. still having irritating sound from the vehicle.

    Also, their dealership "Harpreet Ford" should be named as Harpreet Fraud, they are doing fradulanet transaction with the customers.  I purchase the car 06 August 2014 and  they issued the sales invoice dated 31.07.14.  Also as per Ford india records, name of the owner is different. It is 5 months now and it is still not rectified. Even after writing multiple emails, you will not get any revert from them.

    On First service they were delivering car without any check and proper wash. When i checked that there is lot of dust on car tyres and  underbody parts and car is not even cleaned from inside. They said, I have to come again for car wash.

    Really Harpreet Ford is a Fraud delarship of Ford and should be named as Harpreet Fraud.

     

    Areas of improvement  

    Customer services need to be improved a lot. they takes months to responds. i don't konw i much time they will take to resolve customer concern because i have been following for past 5 month and dont know much more time they will take. 

     

    Good ground clearancePoor customer service. Faulty products delivery without PDI
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