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    Vinay Kalani

    10 years ago | Vinay

    User Review on Chevrolet Cruze [2014-2016] LTZ

    Detail Review:
    Rating parameters
    (out of 5)

    4.0

    Exterior

    4.0

    Comfort

    2.0

    Performance

    3.0

    Fuel Economy

    1.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few thousand kilometers

    Guys, what you are about to read will give you one reason why you should not buy CRUZE, never mind the fantabulous service quality provided by General Motors (Please Note : I am being Sarcastic here.) And believe me this one reason will be enough. I bet no one will even think of buying this car.

    I (My Dad) bought Cruze in 2010 and had crossed 17500 Km. we didn’t use Cruze on a regular basis. During the first week of March 2013, my driver was driving my Dad to Thane from Kalyan, when suddenly in the moving car after certain jerks, the clutch pedal failed to come up, he had to stop the car by the side and on contacting the SC Auto Corporation (Chevrolets Service center located in Thane), they asked to tow the car from the very spot to our center. The car was stuck in gear as well. On reaching there and after analyzing the car for two days, they said that the clutch plate is gone. And the same is not covered in warranty because it depends upon your driving skills. What surprises me is that my dad has been using so many cars clocking each of them for over a lakh km and none of the car encountered this problem. To make things worse, they said they the repair bill estimate is a whopping Rs 79000/- (Pictures Attached) and they said there is not warranty. (Not even for 2 days). Here is an internal gossip, Mr. Aiyazz from SC Corporation told me “Sir, this problem is only in the old manufactured units and the part we have now put is the newly manufactured one, so you need not worry”
    THE STORY DOESN’T END HERE.
    After splashing Rs 79,000/- , my dad asked me to sell the car. I objected and took the car under my control. Six months later (On 29/09/2013--- Only Two days back), I was with my friends returning from Matheran. Driving down the ghats, I sensed a burning smell from the AC vent, after a few turns, the same bloody shit happened, and I am not boasting here but thanks to my reflex, I immediately pulled up the handbrakes as well as pressed the brakes to put the jerking car into halt. The clutch pedal was not coming up, I could not change gears. I managed to start the car directly in first gear (restarting it a dozen number of times whenever an obstruction in between would force the car to come to halt) and reached home in about 3 hours. The next day, I towed my car to the same SC auto Corporation and the same shitty things followed. Estimate of 70,000/- approx plus taxes.I am stuck what the hell should I do now.
    So guys, here is the thing, Cruze is fantastic to drive, a powerhouse indeed. 
    PRICE : Rs 15,00,000/-
    ANNUAL MAINTAINENCE: Rs 80,000/- (CLUTCH PLATE, FLY WHEEL ETC ETC)
    (If you are lucky, the above maintainence cost will occur every two years)
    RISKS : Whenever the clutch thing happens, there will be a risk of life. But don’t worry, the car has Air Bags.
    Happy Driving

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