Excellent Car but with Poor After Sales Service & Bad Fuel Economy.

I own Tata Indica V2 Lxi (BS-II) since March 2002. From very first day, I found that this car has very Powerful Steering, which helps to park car even in small gap, very nice pick-up & ability to remain stable even at high speed on highways. You won't believe but I have driven this car at 170-173 kmph with MRF ZVTS Radial Tyres on Mumbai-Pune Expressway & it was very stable at that speed. The car has many features like Rear Wiper, Key Remain-in-out/ Seat Belt Warning, Very good leg space in front & rear, which other cars in the same segment doesn't have. What I found unique in this car, is that of Horn Lock. When you switch off the battery, Horn doesn't work. It gets locked. That's not the case in other cars of any segment. It is indeed a powerful car in the given segment. That's the main reason for which I have kept this car even after 5.5 yrs.

    Now let me tell you about other side of this car. The car require huge maintenance. Almost on every fortnight I take my car to Workshop for servicing. In last 5.5 yrs, I have replaced almost every spare part of my car. Coolent Leakage is one of the most serious problem of this car, which I am still facing. Tata Motor's after sales service is very poor. I have tried their each & every workshop in Mumbai & Navi Mumbai. Not a single workshop has well-trained Service Mechanics. Once you visit there, you have to visit again & again. There are few workshops un Mumbai & Thane, (including Tata's own service centre) where your car's new spare parts are replaced with old without your knowledge. Tata should conducta customer satisfaction audit at every workshop. As far as Mileage of Indica is Lxi (Petrol) is concerned, it gives a very poor mileage of 8 kmpl (with AC) in city. It is a fact that mileage depend upon various factors such as driving style, condition of the road, tyre pressure etc. But there is a need of improvement on this front.

       Overall if you are looking for a very specious & powerful car in small car segment then I strongly recommend Indica V2 for three years of usage.