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A Review by Bharat on Maruti Suzuki Alto
29 July, 2007 (Last Updated: 24 August, 2008)
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Value for Money
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Overall
Pros : Milage
Cons : Less Space (rear), poor pickup, frequent servicing
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I've been using this car from 18 months crossed 45000kms. I bought this instead of Santro coz of milage. I knew it has less power, but didn't expected it to be so poor. 90% of time I'm alone even then feel the problem in pick up.
Initially it gave me good average of 18km/Ltr with AC but now I'm getting 14-16Km/ltr.
It hardly reaches speed above 115km/hr.  Braking is also not that efficient, seriously needs to be improved.
It needs frequent servicing , specially the CLUTCH part which has become like old scooter's in operation. It has been repaired (polishing) more then three times. I have to get it adjusted after every 10000kms. Overall I feel very disappointed.
I think if you drive around 80km a day then Maxm Life of this car is 80000-95000km after which it should be dumped immediately. My car has crossed 45000kms I think I can drive it maxm. 15000kms more and will go for Better ONE....


April 28 2008,


Well I decided to keep a driver as its pain to drive it because of Heavy clutch and poor pick up. Also, now no one can blame me of not using clutch properly. Afterall they always have this excuse and can blame for poor driving skills.


June 04, 2008


They have again replaced clutch twice( in gap of a week)  ofcourse on chargable basis. Milage has gone done to 12-13km/L


I thought only product is a problem, but the servicing is pathetic too.


My AC was not working they (maruti owned service center)suggested the  servicing of same, although it was serviced a month back (by maruti servicing center). They charged me for servicing and gas.


After spending good amount on complete servicing this time they charged me 10K (for clutch and AC servicing).


I registered my complaint on Maruti website but its been now 30days there is no reply.


July 24,2008


Today morning again my AC is not working!!!!! Clutch is as usall.......


All these problems ..... even after taking good care of my car..never visited local service center and always used genuine spares.....


Very dissappointed with this product and specially services.


Will never suggest anybody for Maruti Product.


July 26,2008 : Took my CAr to QutubService center, gurgaon


They found out a leak in the system and repaired it...I Payed Rs.1900/-  Well cooling is good...satisfied.


July 27,2008 : Cooling is really bad...showed it to Qutub...they refused to accept that AC is not woring properly and blamed it on outside Temp which was only 35C.


Aug 12, 2008...Cooling is getting worst...works only in evening.


Aug 22,2008 : AC not working....Qutub people said they hav to check it again as Gas is leaked.


In evening I got call fro the and was informed that compressor seal is cracked and is to be replaced Estimate Rs.2000/-. Delivery shall be in evening.


Evening Status: "Seal not found "in gurgaon they are searching it in Delhi. Amazing funny excuse.


Aug 23,2008 morning: Seal not found in delhi too.....Very irritated I reached their servioce center at 16:00 created good scene their...which was enough to scare their other custoers..


18:00 I got call that seal is found some where in Delhi....and I can collect y vehicle next day.


Aug 24,2008: Got call at 10:30 that vehicle is ready and AC is working fine.


On test drive I found that There is no cooling in AC....Their mechanic tried to convience me that this is the best I can get with "dirt cheap" model of car. Their 10 fail mechanic tried to explain me (B.E. in Mechanical Engg.) how AC works. He further told me that after driving for 2kms AC will start cooling.


 Well I a using this car from past 2.5yrs and its for me to make out that AC is working fine or not. 


I requested their manager to test  the vehicle....We went for 10km testd rive and he accepted that AC is not cooling. He asked me to bring the vehicle back on 26th evening and he will see to the matter and requested me to pay repair charges as Rs.2100/- now.


I'm back home with maruti's best selling model.


Still planning to buy maruti''s product...just google out this phrase "Maruti Complaint"  and then decide.




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9 Comment(s) on this Review

  1. on 29 Jul, 2007 at 02:36 AM Bharat

    For style I would like to give it ONE more STAR.
    I forgot to mention the tyres had manufacturing fault as there was cut in one the tyre which the dealer refused to change as I brought in his notice after 30days of delivery.
    As of now the frequency of puncture has increased. Other tyre has also developed crack. Frustrated with the freq. of punctures I'm planning to change all the 5 tyres now.
    One more thing I', not driving on the country side but on GOOD Road on NH8 - Gurgaon to C.P. in Delhi

  2. on 27 Apr, 2008 at 08:43 PM Mahdi

    I have been using Alto Lx for last 4 years,and getting more than 20 km/pl on high way ,in city/town almost 15 km/pl.But Iam suprise to see that company advertising less than 18 km/pl ???

  3. on 29 May, 2008 at 12:57 PM Rajeev Yadav (Noida)

    Simply speaking suzuki never fakes, it dose what it says and sometimes even more that what it claims. They r not like hyundai's. Sometimes it depends where u get your car serviced. Cause there r lots of thieves around. So just pick the right service station. Service masters and Motorcraft r d best.

  4. on 29 May, 2008 at 02:39 PM Bharat

    Dear Rajeev,
    Thanks for the comment. I'm getting it serviced from a good("good" in terms of one of the top 5 maruti service station in Delhi) Maruti Service Center.
    They changed the complete assembly of Clutch two months back but Still the clutch operation is not that smooth.

  5. on 30 May, 2008 at 08:33 PM Upus2000

    Alto Clutch is not smooth,it worsens when u change

  6. on 17 Jul, 2008 at 12:09 PM Madhavacharya Chilapur (Baroda)

    I am very much interested to buy Alto LXi Car give me the comments about LXI performance

  7. on 24 Jul, 2008 at 09:54 AM Bharat

    Hi,
    Go for Santro or other better cars.
    Alto is ok if you drive alone only 20kms a day. Thats it.

  8. on 28 Nov, 2008 at 01:34 AM Abhishek (Hyderabad)

    Hi Bharat, u are the first Indian who does not suggest for the purchase of a Maruthi Product. I test drove the alto LXI. it has less pick up no doubt. what do u expect of 3 lacs? BMW pick up and Mercedes look? buddy, its the best value for money car in India. highest resale value car. Think twice b4 rejecting a Maruti. at least in India.

  9. on 29 Nov, 2008 at 04:15 PM Bharat

    Dear Abhishek, U can invent another bad car in 2.75 Lac and put the same comment that Wat people can expect in 2.75Lac. All I wanna Say is that just put 40-50K more and get a quality product like Santro. In terms of body quality and components inside it Santro is much beter deal. I hope now u understand wats bad deal and wats good deal. takecare

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