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After sale services are very poor

A Review by Kumar on Maini Reva Classe
04 October, 2008 (Last Updated: 30 December, 2008)


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Model Rating  :   10 reviews
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The Car is good. My experience is that I had driven the REVAi “Classe” the top model for 3000 Km and observed that • It’s a nice car with good concept. Eco friendly car • Option as second car, good for one or two persons. • Fast pickup; require less space on road and parking, loved by all. • Lot of space for two people in cabin. • Good car for rainy season, can be driven in rain water up to 2ft without any problem. • Ideal for driving up to 60km in city and market areas. • Simple to drive. But the after sale services are very poor. As they do not have a proper service center with required parts in NCR and Delhi therefore they are not able to rectify the problems. Note that – • Cabin: Inside cabin is noisy due to PVC parts and AC blower sound, which disturbs while driving • Driving: Many times it is observed that car swings when in motion. Hand brake is not user friendly • Seats: Seats are of poor quality and are not comfortable, swings in all direction, means completely in motion either statuary or in running condition and makes abnormal sounds. Seat belts automatically do not rollup after release • AC: There is no proper cooling even at blower speed of 4 and temperature at maximum. • Rear Axel: There is cut-cut sound continuous while driving from the rear axel. • Shockers: The ride is not comfortable as the front and rear shocker do not absorbs the shock of the bumpy roads/ damage roads • Car body: On the car body unfinished joints can be seen clearly with poor unmatched color silicon. • Music system: JVC MP3 normal system having Poor reception in all FM programs in Delhi and NCR. • Rear view mirror: Rear view mirror to big compare to the size of the wind shield as it obstructs the observation. • Battery: At the time of sale commitments made by sales staff is that the battery life if 5 years but when you see the service manual the Battery warranty is one year and second year on prorate basis, cost of Set of 8 batteries is approx 60000 to 850000. Battery watering is required every week with battery water approx 2 liters. • Motor Life: Two year warranty • Mileage: 60km in one charge with Minimum A/c and stereo use. • Owner manual supplied: Printing problem in Owner manual supplied shows poor proof reading Hope you all find the same as usefull


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