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Great car, but I wish Skoda surveys customers to find if they are being ripped off in maintenance

A Review by Dr.S.Srinivasan on Skoda Octavia Ambiente 1.9 TDi
15 December, 2006


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Model Rating  :   26 reviews
Version Rating:   2 reviews
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Overall
Pros : Very sturdy build, heavy carm, hugs the road nicely, gives a very solid feel
Cons : Interiors not luxurious, especially in Ambiente. Car colours also could have been more attractive
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People Liked 32
People Disliked 4
Great technology, good mileage, silent engine in spite of diesel. One major flaw that during monsoon, after 2 years of use, rain water started seeping in from somewhere below the driver's side windscreen and literally formed a puddle inside the car. Spent Rs.2500 at authorised showroom to rectify the problem. And guess what? They give a 1-year warranmty for this. Does it mean the car will leak every year? And they matter-of-fact told me that this is a common colmplaint in all Skoda cars. Is Skoda listening? Other than this hiccup, an excellent car. Good value for money (though the interiors could have been better appointed for that kind of money). I also read user review on the net that there Skodas are serviced every 30K km. Then why do we have to do this every 5k km? At approx. Rs.8000 per servicing, this aint really cheap. Any suggestions from Skoda?


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15 Comment(s) on this Review

  1. on 23 Jun, 2007 at 04:18 PM Srinivas Sudhir

    Sir, we are listening. Please be informed that the windshield drain channel clog due to dirt or leaves is one of the main causes for water seepage and it is not a common complaint. Any warranty period does not define the life of the product. Service cost is not as mentioned and the interval recommended is 7,500 kms. Any further doubts please contact srinivas.sudhir@skoda.co.in. Thank you for the positive comments about the product. Skoda Auto India P Ltd.

  2. on 23 Jun, 2007 at 04:25 PM Srinivas Sudhir

    Correction in email ID srinivas.sudhir@sjoda-auto.co.in. Sorry

  3. on 04 Feb, 2008 at 10:01 AM Vipin

    hi,
    im planning to buya skoda octavia, just wanted to know about the performance of the car in terms of the mileage (how many kms. per litre).
    thanking you,
    vipin tokas.

  4. on 16 Mar, 2008 at 08:02 PM Adil

    As per the Dealers feedback , it is 13-15 with AC in city and 17-20 with AC in highways.

  5. on 18 Mar, 2008 at 02:50 PM Kapil

    Me and my friend are planning to buy SKODA Ambiente in Bangalore. Both of us have streched our budget for this car because of its great reviews and performance.
    I was surprised to see its servicing cost, its just too much and that too at 7.5 K.

  6. on 18 Mar, 2008 at 03:20 PM Kapil

    I feel sad after reading the reviews on the net, please read it yourself:
    http://auto.indiamart.com/cars/skoda-octavia/octavia-review.html
    On the top of it Skoda dealership sucks, one of the dealer in Bangalore promised me the TD of octavia and he didn't show up. Blames on only one car for TD and Bangalore traffic, can't they plan it properly.
    Compared to this i had a wonderful experience with other car dealers.
    Mr. Srinivas are you listening.

  7. on 05 Apr, 2008 at 03:20 PM Satish Kumar Dhall

    Dear Sir,

    I regret to inform you that my vehicle bearing no. WB 02 U 9014 bought on 26th Nov. 2005, from your authorized Kolkata (INDIA)dealer, M/s TOPAZ MARKETING (P) LTD. was towed to the dealership workshop yesterday with the problem: "ENGINE NOT STARTING" now after inspection the dealership says that the injector pump has failed, which is very expensive part of the vehicle.

    It is hardly 3 months the vehicle has passed the warranty period, and I fail to understand how can such an exp

  8. on 22 Apr, 2008 at 11:52 PM Dr. Jitu Patel (Ahmedabad)

    Dear Sir,
    I totally agree with you. I have purchase skoda octavia from ahmedabad. They have changed the deaership.But both people sucks the money in paid service.
    They charge excessively & inappropriately.
    As my main door was not working with remote.They suggested change of motor costing around 11,000(eleven thousand only).I didn`t went for repair. After 8 months , without telling them previous quote, they repaired it in 500 Rs.at skoda repair facility.
    I don`t have trust in them.
    Dr Jitu

  9. on 27 May, 2008 at 11:35 PM Girish

    Im planning to buy a sedan...i am totally confused b/w Skoda ovtavia (ambiente) and Honda civic(smt)....Average is not my major concern...Can someone suggest me???

  10. on 16 Jul, 2008 at 03:54 PM Dilipkumar

    I bought a used skoda octavia from Marikar Motors Ernakulam,Kerala.Iam very sorry to tell that skoda has given the dealership to people who cannot even repair a bullock cart..

  11. on 11 Aug, 2008 at 04:48 AM Akshay.Datta

    I have a octavia and the door handle doesnt seem to work from inside ( this is the drivers side door)

    It just stopped working.

    Any thoughts on what I should do ?

    I'm in Delhi

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  13. on 22 Sep, 2008 at 02:56 PM Dr.S.Srinivasan

    The dealers appointed by Skoda are pathetic. Recently when my car breakdown near Pune and I phoned Nummer Eins, Mumbai for the Skoda workshop tel no at Pune, the first question I was asked was "Will you be servicing the car in Mumbai or at Pune?". Well, servicing is the last thing on my mind when my car's broken down in the midst of nowhere. Why aren't the dealers being sensitised help customers in distress? Servicing is most incompetent. I'm still waiting to hear of a good workshop for my Skod

  14. on 01 Oct, 2008 at 09:43 AM Satish.Krishnan

    To put all these into a milder tone, I am appalled by the attitude of skoda dealership we have been dealing with.

    Since July 10th 2008, my car has been sent for repairs around 10 times and each time my car has returned with almost no work done. Either the dealership is a scamming rascal or they think that I am a complete fool.

    My car had water enter the airfilter on July 10th. The work that was done while it was serviced is shoddy beyond description.

  15. on 20 Oct, 2008 at 11:55 AM Hexboltindia

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