The Vehicle is fine; the authorised service centres a NIGHTMARE!

The authorised service centr in Gurgaon (Apex Motors) is a horrendous place to be stuck with! I love my TAVERA and am perfectly satisfied with all its performance parameters. It certainly isn't the 'hottest' thing on the road, but Tavera is a fine workhorse for family rides. However I can say with absolute conviction, that if I had known about the shoddy worksmanship, questionable job-ethics, lack of accountability and total diregard to the concept of customer care; (not to mention  their sheer 'customer-fleecing quotient') - shown consistently by the shop-crew and managerial staff at the sole 'authorised GM service centre' in Gurgaon, I would never have decided to go in for the Tavera (howsoever much had I wanted to!). Dealing with the constant excuses and inefficient work-culture at Apex has been nothiong short of a Nightmare for me!