Bajaj Allianz - Bajaj Allianz's Motor Insurance

Bajaj Allianz is a joint venture between Allianz AG one of the world's largest insurance companies, and Bajaj Auto, one of the biggest 2 and 3 wheeler manufacturers in the world. Bajaj Allianz is into both life insurance and general insurance.

Allianz Group is one of the world's leading insurers and financial services providers. Founded in 1890 in Berlin, Allianz is now present in over 70 countries with almost 174,000 employees. Bajaj group is the largest manufacturer of two-wheelers and three-wheelers in India and one of the largest in the world.

Today, Bajaj Allianz is one of India's leading and fastest growing insurance companies. Currently, it has presence in more than 550 locations with over 60,000 Insurance Consultants.

Contact Information(Head Office)

Add.	: GE Plaza 1 st Floor, Airport Road, Yerawada,Pune 411006
Tel	: +91-020-56026666
Fax	: +91-020-56026667
Email	: info@bajajallianz.co.in
Website	: http://www.bajajallianz.com

Motor Vehicle Insurance

Technology has made our daily life simpler in various ways.Motor vehicle is an invention which has made daily commuting easy. It is convenient and fast and saves our time. Though it is easy to own vehicle it is expensive maintaining a motor vehicle especially in case of damage caused to your vehicle due to some unavoidable circumstances or accidents. Bajaj Allianz's Motor Vehicle policy helps you in maintaining your vehicle in such situations.

Unique Feature

• For claim free experience, discount available on subsequent renewal.
• Discount available if voluntary excess opted for
• Discount available for membership with approved automobile association
• Discount available for installing approved anti-theft device
• Depreciation, for the parts needing replacement in the accident is defined

Advantages

• Standardised labour costs
• Highest standards of service
• Hassle-free inspection procedures

Benefits

• Cashless settlement of repair claims at preferred garages.
• Immediate receipt of policies
• Speedy claim settlement
• Highest standard of services at the preferred garages
• Hassle-free documentation and inspection procedures
• Quick settlement of major losses such as theft/total loss

Scope of Cover

1. Section 1 :
   Undertakes to reimburse the expenses incurred for :
   Repair / replacement of the parts of the vehicle
   Payment for the market value of the vehicle in case of a total loss, provided that the originating cause of such damage is an accident, theft, earthquake, flood, riot, strike and malicious acts.
2. Section 2 :
   Liability to third party including the liability under Motor Vehicles Act which is compulsory. It covers the legal liability of insured towards third party personal injury and property damage arising out of an accident involving the insured vehicle.

FAQ

Q What Does Bajaj Allianz Motor Policy Cover ?
A The Policy offers the following scope of Cover :
Covers all accidents including earthquake, flood, riot, strike and malicious acts.
Section 1 : Undertakes to reimburse the expenses incurred for repair or replacement of the parts of the vehicle, To pay the market value of the vehicle in case of a total loss provided that the origination cause of such damage is an accident, including theft.
Section 2 : Is compulsory. It covers the legal liability to third party personal injury and property damage arising out of an accident involving the insured vehicle.

Q What Are The Optional Extension ?
A

• Loss of accessories
• Legal Liability to the paid driver, cleaner or any workman
• Personal accident to the occupants
• Unlimited legal liability towards property damage of third party.

Q What Are The Other Salient Features ?
A

• For claims free experience, discount available on subsequent renewal. Likewise loading applicable for claims made
• Discount available if voluntary excess opted for
• Discount available for membership with approved automobile association
• Depreciation, for the parts needing replacement in the accident is defined

Q What Does The Policy Not Cover ?
A

• Any accidents outside the geographical area
• Consequential loss, normal wear and tear
• Driving without a valid license for that class of vehicle. Driving under the influence of liquor / drugs
• Vehicle not being used as per Limitations to use.

Q When do I need to report to the police?
A In case of "Third Party Property Damage", "Bodily Injury To Self or Third Party" or "Theft" then the incident should be reported to the nearest police station, under whose jurisdiction the incident has occurred

Q Where can I get the claim form?
A At all our approved repair shops, however if client wishes to repair the vehicle at garage of his choice , we can fax/email the form to him or surveyor will give it to him.

Q Where should I take the vehicle?
A Our nearest approved repair shop from where your vehicle is located.

Q I want to have the vehicle repaired at my chosen repair shop?
A Please let us know where (take address, telephone no.) vehicle can be inspected, our surveyor will come & see the vehicle. Then it can be taken for repairs.

Q What documents should be presented at the time of survey?
A Please ensure that the Original registration book, Original Policy Document and the Original driver's license are available for verification at the time of survey.Detailed lists given in the claim form.

Q What is the time frame within which I could get back my vehicle after repairs?
A It depends on the extent of damage, please check with workshop about the likely time for repairs.

Q What is the time frame for settlement of claim?
A If the vehicle is taken to our approved garage or repair shop you have to pay him the amount due for depreciation (not covered under policy) & non-accident related work. You do not have to worry about other payment at all as we will pay directly to approved garage.

Q What if I have a learner's license?
A No problem. So long as the Act provisions are complied with i.e. the driver with LL should only drive when he has with him a permanent license holder.

Q Do I have to deposit salvage parts? If so where?
A If the repair is being done at our approved garage, then the disposal of the salvage is our responsibility.
If you go to any other garage, then the responsibility of disposal of the salvage is with you as we will deduct the value of salvage from the claim.

Q Can the amount be paid directly to the repairer?
A Yes - In case of Approved Garage
No - In case of any other Garage.

Q What documents do I have to give after completion of repairs?
A In all cases you would have to sign the discharge forms and give in writing that you are satisfied with the repairs before we release payment along with the bill for repairer.

Q What is the amount that I would have to bear?
A You will have to bear the following

• Depreciation as per the policy
• Reasonable value of salvage (if not repaired at our outlet)
• Excess under the policy, if you have opted for it.

Q What if the policy is taken from some other place?
A So long as you hold an Bajaj Allianz Policy, you can report the loss at the nearest office, and obtain settlement.

Q What if I am using a relatives/friends vehicle at the time of an accident?
A Motor policies are vehicle specific. Therefore the policy covering the vehicle damaged will answer to the claims. In other words you cannot use your policy to pay claims arising out of use of another vehicle

Q What is the amount payable in the event of a claim?
A The policy pays for the full amount of repairs subject to deduction for excess, depreciation and salvage.

Q Will the claim affect my renewal?
A Yes, the policy carries a Bonus/ Mauls clause where by your premium gets loaded if a claim is made under the policy. In general, we would recommend that if the claim amount is less than the No-claim bonus already being enjoyed under the policy, it would be better not to claim under the policy.

Q What is the amount payable for towing the damaged vehicle?
A In the event of the vehicle being disabled by reason of loss or damage covered under the policy, the company will bear the reasonable cost of removal to the nearest repairer but not exceeding in all Rs.1500/- in case of a Motor Car and Rs.300/- in case of a Two Wheeler against procedure of actual bill in respect of any one accident. Any amount in excess of this has to be borne by the insured.

Q What if the customer wants to lodge claims of any other product other than Motor ?
A Call center to provide the name and Contact No of the nearest Bajaj Allianz Branch. And ask the customer to follow up at the Branch.

Q What is I.D.V ?
A I.D.V means Insured's Declared Value, That is the insured computes the value of the vehicle at the time of Insurance and this forms the basis of the contract. A separate table is available to compute the IDV. It takes into account the present invoice value of the vehicle and a suitable depreciation is deducted to arrive at the IDV.

Q If a vehicle is sold should this policy be canceled ?
A Not necessary, the policy may be endorsed in the owner's name.

Q Is any discount given if the owner of the vehicle is a member of some Association ?
A (4 wheeler )
Yes, If the insured is a member of any of he following Automobile Association, a discount is given under the policy,
The Associations are,

• Automobile Association of Eastern India
• The United Province Automobile Association
• The Western India Automobile Association
• The Automobile Association of Southern India
• The Automobile Association of Upper India

Q What are the benefits available for handicapped people ?
A A discount of 50% is available on the own damage premium provided such vehicles are modified for use by them. The above discount is also available for institutions exclusively engaged in the service of the handicapped.

Q What are the reasons for decline of proposal form ?
A Commercial vehicle, Sumo/Trax, Vehicle more than 5 yrs old, No. Of claims made during the year.

Q What is the procedure for cancellation of hypothecation?
A Client needs to submit NOC from the financer for cancellation of hypothecation.

Q What is the procedure of transfer of policy?
A Letter from the existing client, proof of sale, original policy, Rs.50/-, refund of NCB on pro-rata basis.

Q What is the cover for paid driver in case of personal accident in motor policy?
A The cover for paid driver is according to Workmen’s Compensation Act.

Q What is the validity period of cover note?
A The cover note is valid up to 15 days.

Q Can I get a duplicate copy if the original policy document is lost?
A Yes we issue a duplicate copy duly stamped by charging Rs.50/-