Honda Unicorn Service problem@Haiku Bangalore

Dear All,

Sub: Bike Battery missing after my two wheeler service at Haiku Honda, Bangalore...

I dont know how to react in this situation. I serviced my Two wheeler Honda Unicorn at Haiku Motors P Ltd., #104/2, Binnamangala, Old Madras Road, Bangalore on 18th November 2008. After service I found some of the issues I asked them, they said that is not the problem at all... I argued and came out of the place (The issues are available below). Today 7th Feb 09, I was cleaning my bike I saw that there is no battery in my bike, instead of battery some small instrument is there. It is supporting to start my bike... I dont know what is this new feature. I dont understand why they have replaced my battery with this one.

I dont give my bike to unauthorised persons or service ceters. I serviced at honda show room. Still I am facing this problem. I dont know what to do in this situation.... If I go and argue also there will be any use... Guys what to do now.... ????

Issues found after servicing on 18th Nov 2009 :

1) Head light brightness gone.. I asked them.. they said it is not their fault, they didnt do anything on that..

2) Engine Oil was in Black colour... I asked them.. They said we have changed oil... since ur bike is old it will be like that only..... (Poor response)....

I dont know what to react with them finally came out of that place.............

Finally my advice is dont service your bike at this service center.

I will upload the Photos soon. I dont understand what they have installed instead of battery. Is there anything available in the market to start a bike without battery....

Hi
This is in regard to the problems I am facing with my new bike CB UNICORN purchased on May 28, 2010 AND VERY VERY POOR RESPONSE FROM REGIONAL OFFICE AND HEAD OFFICE HARYANA THEY HAVE NOT RESPONDED MY EMAILS THOUGH I HAVE SENT 10 EMAILS AND ALSO REGISTERED POST TO REGIONAL OFFICE AND HEAD OFFICE.
On May 29, 2010
Though I have written many email to Senior Management( CEO and Board of directors)/ Customer Care /Regional Head( Srivastava and Sachin) I hardly get a response to my queries and Honda team has harassed me diplomatically not accepting the facts of Honda service center and was least bothered to reply/Respond my emails though I have told them I proceed legally and even after writing emails to CEO of Honda and other Board Of directors.
I have not seen such a very poor service in any organization till date where the officials are least bothered to reply to customer.
Now, I also decided to return the bike for which Honda should return my money which I invested to purchase the bike and also return the extended warranty price also which no where stands with Honda.
Do customers need to escalate to Higher officials to get repair the bike properly and Showroom mechanics blindly wash and give the bikes to customers?
I have decided to return CB unicorn bike to Honda office for which they should return the money and I have decided this based on poor service of Honda which no customer in the world accept.

No one till date from Honda company has contacted me though I have sent registered posts to Bangalore office and as well to Haryana head office and also more tha 10 emails.

Fahad Ahmed Khan,
fahadmca@rediffmail.com

Dear Fahad,

I have also experienced the same attitude from Honda for our company owned activas, which are used by my employees. They always complain about the same issue of missing parts, improper service and many other issues. You have already been doing your level best by writing to the officials. But unfortunately, due to their high sales, they are least bothered about customer care and after sales. If you are not satisified, you can always approach the consumer forum and seek justice. As for our vehicles, we sold the four activas and switched to other bikes/scooters after one year of a horrifying ownership.