Dear Neha, I had written a long message after reading your horrifying experience but it appears that it didn't post correctly.
I am writing few things again:
1] Its really a bad experience
2] Appears Fiat is confused and is on the sama path again
3] The dealer needs to be taken to task
4] You need to claim some damage claim from the dealer / Fiat
5] Kindly inform the name and address of the dealer so that all readers are cautious and do not approach the sick dealer
6] Dealer mechanic training appears to be a big issue, which it appears needs to be resolved quickly, else FIAT is in trouble again
7] After such a horrifying experience, don't even think about Punto. By the way, Ritz and Jazz are also equally bad.
8] You may go for safer bets like Maruti Swift, Someone was suggesting Ford products , I think you could try them too.
I say all this with quite clarity. I suggest that though you deserved a better treatment from the dealer, such guys could be sacked if you rise up and complain the matter to FIAT or even consumer forum.
These are just my views and I don't intend to annoy anyone. I just want to speak up in ur interests. Thats all.
Take care,
Rajnish Sharma
These are ironies of life :
"Whatever is Dream come true today, could be a shattered dream tommorow"