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Skoda Service

#1 30-Sep, 2011 01:38 AM
Kishan Mundra
New Arrival
Joined Date: 30 Sep 2011
Location: Indore
Posts: 2
Likes: 0

I own a Skoda Superb and I understand that the Skoda has the worst Service network. They delay the car for mor than a month for normal repairs and their service dealers dont maintaina single piece of inventory of any spare. VEry Very erratic. I wish to say that one should discard this car from service point of view.



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#2 30-Sep, 2011 08:13 AM
Sridhar
Moderator
Joined Date: 22 Dec 2007
Posts: 5561
Likes: 250

Welcome to carwale Kishan.

Not sure what you intention is of making this post. Is it like a small review on skoda or just a warning kind of post? 

Between it is ironical that skoda has such good machines but they are killing it themselves by having a poor A.S.S.C. network and costly spares. Its been years now and they show no sign of making things better.




An accident is generally the result of a screw loose in the nut behind the steering wheel
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#3 30-Sep, 2011 09:48 AM
Sarthak Gupta
Long-termer
Joined Date: 22 Feb 2011
Location: Indore
Posts: 157
Likes: 16

@Kmudra,

I am also from Indore and me and my colleague were planning for a Skoda Fabia for him. Can you please tell in detail about the service  quality of Satguru Skoda in Indore. What were the problems that you have faced with them.



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#4 30-Sep, 2011 12:23 PM
Kishan Mundra
New Arrival
Joined Date: 30 Sep 2011
Location: Indore
Posts: 2
Likes: 0

Overall response towards complaint is poor and they do not maintain a single spare part with them. Also, they are unable to address the precise problems to the customer. Above all they do not respond back on call.



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#5 30-Sep, 2011 05:12 PM
Sarthak Gupta
Long-termer
Joined Date: 22 Feb 2011
Location: Indore
Posts: 157
Likes: 16

Mr Mudra,

Can you please be a little more specific? What I wish to know from you is :

1. What are the parts that you need and they are not having in their stock? Are they routine parts like Oil filter etc or parts like clutch plate et al.

2.What is/are the problems that you are facing with Superb that they are not able to handle?

3. How is your experience with your car till now? For how much time have you been using it? How many kilometers you have covered?



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