VP, second service should be done on March 26. Car is at about 14,4xx kms now.
Service camp expereince was really good. The technicians were very helpful with the steering mounted problem. When he couldn't solve it he summoned the Tata officials who though not well versed with Fiat's asked him to do the proximity alignment of the car. As I said, that still didn't solve the problem. The car was then washed, vaccumed and when I was ready to go, the technician and tata officials got the Fiat guy and asked him to check the car. They clearly told him that even if he can't solve the problem now, he has time as my second service is nearing and the car should be back to the dealer in 10 - 15 days so Fiat has some time to arrive at a solution for this. When the problem got sorted out, they called the technicians and told them how it got sorted out just in case other cars report this issue. On the way out, they asked to keep checking and if the problem recurs I was asked to complain about it during second service.
The job done has been very good. All the filters were cleaned, the car seems sprightly and ready to lunge and the pollen filter was also cleaned resulting in the A/C cooling more effectively. In short the service camp may have been more of a brand building exercise but they ensured that the cars were really checked out and worked upon.
I am happy with the expereince.
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