Dynamic, Compatative Automobile Management Professional With 24 years Experience in Retail Automotive.
Imaginative innovative individual with proven management, sales
advertising, marketing and new business
development skills, Broad-based experience in retail and wholesale automotive
environment. A history of significant
profit, volume and customer satisfaction
achievement, which illustrate the ability to combine cost control, revenue
growth and process improvements through
effective staff training and motivation.
Directly responsible for over all profitability, sales and
service for the large volume for
Used cars dealership which generates much more good income
annually in sales revenues
Define and implement
along and short objectives oversee and
control all daily operations, policy implementation, advertising/promotions and
strategic direction’s and administer budgets, initiate cost control to ensure
profitability/Recruit hire and motivate a staff of 32 members,. Including key
management and support personnel for sales, finance and insurance, service
departments, evaluate overall and individual performance, and devise and
implement proactive management training processes. Establish department goals with management
team, which are based on exceeding the
expectation of customers through continuously improving products and
services. Provide an environment of
mutual trust and respect and demand the
highest ethical standards from staff and management.
·
Success fully in hiring motivation and retaining
quality personnel by creating a Positive
work environment resulting in increases employee retention and Excellent customer satisfaction created and
implemented a comprehensive Employee retention and excellent customer
satisfaction created and implemented comprehensive employee satisfaction
program and benefit packages since 1987.
·
Create and design all advertising and marketing
campaigns knowledgeable in all news papers with expertise in print and
electronic marketing demonstrated experience in eCommerce initiatives
